Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,770 reviews
  • Rated 5 out of 5 stars

    Computer system was installed quickley

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed new computer system which included a hard drive, monitor and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new Imac 24" and wpaon printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and another agent hooked ll our eeros, new printer and mac up in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad agents were great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different agents out, One on 5/20/2022 and another out 5/28/2022. Very good work ethics and helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new PC quicky and efficiently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent walked me through all the things he was doing and showed me the differences between my old system and the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome and I wish I remembered his name. Coild not ask for a better gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded my expections

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Technician did an outstanding job, and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed storage systems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars service. No complaints. Thank you. Greeted professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets new Macbook ready to go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn arrived promptly , sat at the kitchen table and went to work. He's beyond competent and knows just how to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was outstanding. Knowledgeable and went over and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TECH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very knowledgeable of his job of installing our Mesh system and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer Setup with Data Migration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Computer or Tablet Setup with Data Migration: Up to 100GB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quinton is awesome....handles everything so nicely/ explains and helps clear any confusion. Very nice ‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Geek Squad visit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was super knowledgeable and helpful! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Set-Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon was outstanding ! ! ! Will be using him for more techie issues in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did a great job!! Recommend them highly! Came to my home and sailed call anytime! How awesome is that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Set up new computer and moved all files/ apps to new computer. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PC and tablet setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected my new pc and tablet to our home network. Everything is working perfectly. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Set-Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service member was excellent in setting up our new HP PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was early and took care of everything answered all my questions without making me feel like an idiot

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 2 out of 5 stars

    Geek squad agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer and printer were delivered and installed satisfactorily. The agent left while information was being transferred from my old laptop to the new one. No information was given on the use of the products. I was not able to use the computer until a different agent visited two weeks later and made adjustments so I could use the computer.

    I would recommend this to a friend