Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad solved computer issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Man knowledgeable and did a great job. Solved several different problems.
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an excellent job and explained things in an easy to understand way.
I would recommend this to a friendRated 5 out of 5 stars
P. C. Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came out and set up our new HP computer which we had purchased from Best Buy. They were excellent.
I would recommend this to a friendRated 5 out of 5 stars
Updated computer and printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech made the computer and printer install so easy. He took care of everything.
I would recommend this to a friendRated 5 out of 5 stars
An old dog learned a new trick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent cnnected ny vew conputer and spent time skowing me now to use windows 11
I would recommend this to a friendRated 5 out of 5 stars
Computer Configuation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t want all documents to automatically be saved to the cloud.
I would recommend this to a friendRated 5 out of 5 stars
SOOOOO Happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was FABULOUS - SOOOO helpful!! It made us so happy that we are Total Tech members!!!
I would recommend this to a friendRated 5 out of 5 stars
Agent setup new laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up my new laptop and helped migrate data for my use. Agent was professional and respectful.
I would recommend this to a friendRated 5 out of 5 stars
Geek installed computer and helped “heal” another.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek was great and set up was uncomplicated. Ben the tech was very good and explained everything.
I would recommend this to a friendRated 5 out of 5 stars
Agent Brendan M.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop & tower now works fine thanks to Agent Brendan M.
I would recommend this to a friendRated 5 out of 5 stars
New computer set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was patient, friendly, professional, very thorough in explaining and gave excellent customer service
I would recommend this to a friendRated 5 out of 5 stars
Josh has been great repairing out computer problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was able to determine that my problem lies with my telephone provider, not our printer.
I would recommend this to a friendRated 5 out of 5 stars
The tech helped me with getting new passwords
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was able to set up my computer quickly. Great job
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad helped with our new laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Benjamin Fritz helped us get more aquatinted with our new laptop. He was very helpful and kind.
I would recommend this to a friendRated 5 out of 5 stars
set up new lap top, help me find the right one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very informative and extremely helpful,friendly and nice
I would recommend this to a friendRated 5 out of 5 stars
owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgable staff, answered all my questions
I would recommend this to a friendRated 5 out of 5 stars
Great service offered by Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service. Timely. On time. Thomas is a credit to the Geek Squad! The Best!
I would recommend this to a friendRated 5 out of 5 stars
the person .... I don't remember his name...9/16/
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.he was very patient and went thru everything with me.he's was just GREAT!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Set up my new laptop and data migration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent carefully explained what he was doing and whiy important.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed all that was needed very fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed computer & printer in a flash He knew what was needed and was very smart
I would recommend this to a friend