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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,770 reviews
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless headphones are great in blocking out noise and fit very snug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    data transfer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and professional. Even offered a few tips. Appreciated his honesty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed the TV quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected to all the devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squard install my new desk top quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked a little too fast and not enough time to show me where all my files that were downloaded from one computer to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. It was up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg from the Geek Squad was Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was wonderful! He did an outstanding job of setting up our new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was very efficient and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our computer quickly and went over all questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connect a new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the man set up my new computer and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer update.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent updated computer. Josh does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent backup/retrieve data onto hard drive and installed new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was excellant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very knowelgable and very hellpfull and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process and set up was smooth no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up and quality staff person from Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A IT man came to my house to transfer data from my old computer to the new computer I purchased. I payed around $180.00 for this service. But there was a problem my printer was not working right, I called Geek support for which I pay $199.99 per year and I still have a problem my calls ended with a hang up or them telling me my printer was working fine. My printer is not working right. My contract is up for renewal and I ma having second thought .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a very good job, and he has a cute beard, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service…. Very knowledgeable technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed laptop setup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job is setting up new laptop! Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ron solved my computer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron Edward’s fixed my computer and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    transfer info

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with Joe's work on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad tech made us aware of different options

    I would recommend this to a friend