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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,770 reviews
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about what he needed to get the transfer accomplished. He explained everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice GS guy set up my new computer and printer together. Made sure printer worked and that The Mac was communicating with it. Migration complete, showed me new features and installed newest OS. I’m very happy and he offered future assistance should I need any.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Excellent Migration of Data and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service from the Geek Squad who migrated all my files, needed programs, and connection to printers and Wi-Fi/Router for my Dell Laptop. It was fast, efficient, and I could not ask for anything more. They are great and it is well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Corrected a problem and saved a customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriele was fantastic, I thought I was scheduled for an instore appointment but it was not in the system. Gabriele took it upon himself to sit down with me and assist starting the set up and process of my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Friendly and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician was very friendly and courteous in setting up my new laptop. He explained what he was transferring over from my desktop and how to access the data on the new device.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Outstanding Technical Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new computer, connected all peripherals, and migrated data from old PC. He installed some new software, fixed a few problems and then answered all my questions. Very knowledgeable, courteous and patient all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad made transition easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very friendly and knowledgeable. Checked to see that everything I wanted was transferred from my old laptop. Gave me advise on what to do with laptop if I wasn't going to keep it. Did say it was in very good shape so I should hang on to it for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad set up my desktop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the Geek Squad was on time and set up my computer and accessories. He answered all my questions and even called me later to see if everything was still good. I would highly recommend Mike! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quinton did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad technician was Quinton. He has been to our house several times for different services. He is always courteous, kind and quite knowledgeable. He takes all my questions seriously and never makes me feel stupid. He does a wonderful job!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad Saved My Stuff!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11yo computer finally gasped its last breath. I knew attempting to transfer and organize everything over to the new computer was beyond me, so Geek Squad it was. Miracle Worker! PERFECT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number of words required is ridiculous. It doesn’t take fifty words to say good job. Ryan was pleasant, efficient, helpful, and worked quickly. Now, again, it could have been said in three or four words, not fifty. I’m so over this silly survey.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad Rocks it for setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT!!!! I've been doing the migration myself for years and decided to let the Geek Squad do it. 1/5 of the time it would have taken me to do all the steps. And it was done, ready to use, no stressful hiccups. Geek Squad Rocks!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Laptop Set-Up by Geek Squad-Stellar experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very fruitful and engaging experience with our Geek Squad team. Super helpful, very knowledgeable and very personable. Absolutely worth adding this setup service onto our laptop purchase---excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad 2023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech set up our Dell All-in-One computer and Epson all-in-one Printer. Microsoft 365 and Webroot Secure Anywhere Antivirus was installed. Completely satified with technician Christopher Herrera

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elizabeth did a phenomenal job and was the most knowledgeable computer person I have met so far…and by far! Quick too!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    very friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek installed system and moved my data over Very friendly and knowledgeable. Very nice young man. He called to follow-up a couple of days later. I've since spoken to him a couple of times on follow-up items ..very friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New IMAC installlation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and handled IMAC setup and transfer of data from older computer to new IMAC. Also installed new HP printer and setup Bluetooth connection as well as educating home owner about new features of current OS.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Deck Top Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was highly satisfactory. TThe technician was excellent and completed the installation and testing very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    New PC Setup and data migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new HP laptop computer, and even more pleased with the professionalism and competence of the tech who set up my computer, connected me to my printer and transferred all my data to the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for Eddy, he was a fab tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the Geek Squad because my computer set up had migrated to a system of odds and ends of various vintages some dating back 20 years. I wanted somebody to basically deconstruct the whole thing and put it back together properly, discarding the detritus. Eddy did that and then some. He methodically and patiently uninstalled and reinstalled (with the new PC) everything and also offered useful commentary about my home network connections (I took his advice and called my ISP to bring out a new modem and router which has sped up connectivity a lot). I couldn't be more pleased with how everything turned out; what would have been a massive pain and frustrating experience had I attempted this process myself instead was a beautiful upgrade day.

    I would recommend this to a friend