Customer Ratings & Reviews

Purchased a HP Spectre Laptop CPU and had Richard Madden from Geek Squad install it and transfer data from my old CPU. Really did a good job and was very quick with the installation.

The agent did a very fine job of installing my computer and the set up migration. All agents associated with Geek Squad are polite, courteous and allow me to ask questions and they all have great answers. My personal thanks are extended to all the agents.

Andy did a tremendous job setting up our new laptop, eero wifi router and printer. Quick, easy, with no issues. I would highly recommend him and this service to future customers!

The techs at Geek Squad in the store did a great job setting up my new computer. The tech who came to the house to set everything up was great. He showed & explained everything thing to me so I could show my husband when he got home.

We definitely needed this upgrade. Dont regret the buy at all. Speed is awesome, loved it...everything working great so far. Geek squad installed new computer and went above and beyond to help.

The young man was efficient and very knowledgeable. He ensured everything was set up correctly, answered all my questions and provided tips for use of my equipment.

I had my new computer set up and the Geek Squad agent was very knowledgeable and professional. Did an awesome job as well as answering all of my questions as he worked. He is a excellent person to have on your team

The agent during his first visit suggested I should upgrade to an I Mac with more memory so I returned my original purchase. The agent returned and successfully migrated my data from my old computer to the new one.

Geek squad helped to set up computer James was the best! He came back and explained how everything worked to my husband very helpful

The agent did a great job of transferring data and showing me how to use the new computer and pointing out what's like my old one and what is different. I absolutely had to have the help of the geek squad, or I would not have gotten a new computer.

the young man that came to set up my computer was named alex, and i have great things to say about that young man. he really new what he was doing and explained every thing to me. i can't enough good about alex.

Wow, Jacob was so helpful and knowledgeable! He listened to all of my questions and was very patient walking me through many of the new computer’s features.

The agent answered all of my questions and he was vey efficient. He was able to save everything from my old desktop, too. He was even able to help me with questions I had about photos from a recent trip. Really impressed by him,

Aaron Kerley is personable, answers all my questions with professionalism without being condescending. He’s always right in time or calls if he’s going to be a little late.

The tech sent was very knowed and helpful. He not only set up my new computer but also took the time to explain some of the basic operations. Being one who is not computer savvy it was much appreciated.

The technician hooked up my new laptop and PC and assisted in downloading and converting old system to new system. Could not have been nicer, more professional and fun to have help us. He is a keeper. Very careful and professional.

Have had this security and protection coverage for about 3 yrs. I rely on the efficiency of Geek Squad. Preventing problems is the utmost of importance, and Geek does it exceptionally well.

i have absolutely nothing but good things to say about my entire experience with best buy and the geek squadRuben was wonderful. he was very respectful and kind !!! he knew just how to treat a senior citizen!! i am more than pleased !!!!!

Chris was so conscientious and pleasant. he made sure that all of my previous data and shortcuts were transferred and functional and checked all email functions,etc as though he owned the computer instead of me. A superstar.

I didn’t have to do a thing with my new laptop. He set it up and I’ve not had such free time after paying bills and working on my YouTube channel—I highly recommend THE GEEK SQUAD!!!