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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,770 reviews
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb called me 30 minutes before he came, which I appreciated. He was quite personable and helpful and made sure that all my files were transferred properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my new computer transferred information I wanted. Connected my printed and double checked to make sure I had everything I needed on my computer. I didn’t have to drive an hour to have it completed. Super service

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Computer setup/Data migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor did a great job setting up my new computer and explaining all the new features and personalizing it. I would definitely recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    extremely efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent set up my new desktop and screen and migrated all my accounting data, photographs and all files tot he new computer. excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    computer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gustavo installed my new computer and printer. He transferred the data from my old computer and worked with me until I was comfortable with my new system. I am not very computer savvy and he was very patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user. Very impressed with the professionalism of the techs. I also followed up with the remote help with some old Microsoft files. Recommend the service highly. l

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got my computer set up in no time. Very nice and well-mannered young man and he knows his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek made us whole again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony came in today and helped us cleanup and setup our computers and printer so they are all working together now . It was nice to talk to someone who understood our problems and showed some empathy for our situation.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 4 out of 5 stars

    Geek Squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my PC and migrated my settings and data from my previous PC. Very knowledgeable and good. The only reason why I rated this as good and not excellent had nothing to do with the actual work. The one problem I had was in scheduling the service. I had to wait 2 weeks for it and Geek Squad rescheduled it once putting it back another day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New iMac computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad guy got my new computer hooked up quickly and showed me how to do stuff. He was sooo helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Computer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my nw computer & transerred all my info to it....He did a great job... Thank you, Geek Squad person

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    New PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have had a better person come set up my pc and transfer my data. It was a pleasure to have Grant do my work and explain things as he was doing them. Everything was done quickly and I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad did a fine job installing my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up was done timely and without drama...just what I wanted. The information from my old one was transferred quickly, and I find it when I look for it on the new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Harriet Loves her Geek guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love my Dell PC the only problem I had was getting the Geek Squad to set it up 3 weeks later I got a wonderful guy and he set me up and I love having him at hand with answers to my, questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    New eeros6 installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is for setup of our new eeros6 system. All devices were linked. Very knowledgeable. She explained everything she was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Leandro is a great tech and teacher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeksquad agent, Leandro, was excellent. He explained every step of his setup and data transfer. I felt totally secure anf comfortable with what Leandro did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon, Transfered all my data left on my 1912 IMAC to the new one. In the processed he deleted any and all information on that old computer that I wanted deleted. He then set up my new computer exactly the way I was accustomed to using. Slowly and methodically, so that I could follow what he was doing. Explaining all of his moves indicating his professional experience, with absolute patience ( I'm 93) with a hearing loss.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Total Tech is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money i pay for total tech is so worth it! They are so knowledgeable and so professional. We have used them often. I can't recommend them highly enough.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best technician EVER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician (Devyn) who came to set up our computer was the best. He was knowledgeable and able to answer ALL our questions - and we had a lot. He was helpful, personable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Geek Squad set it up Great thanks Justin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Set-up my computer great. Did not transfer files from my old computer because he did not have the tool needed to get into my old computer. Have to go to the Best Buy store when ever I get someone to lift it...my old computer is heavy. The new one is nice & lightweight.

    I would recommend this to a friend