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Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,770 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always amazing at what they do! Always sets everything up and all is good! Know what they are doing!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Gio is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gio set up my P.C. and laptop. Did a great job and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support Mr. Wilson, did a terrific job setting up my new computer and explaining everything about my computer, what it can do and showed me short cuts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    KD Walters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and migration in my home by Total Tech professional made my new purchase run smoothly and without hassle

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    My new Dell Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent installed my computer and printer something I couldn't have done. He answered all my questions and was very polite. He was quick and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad set up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team Tech was very knowledgeable, and had some good tips. He explained things in layman , easy to understand terms. He completed set up quickly and accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Great job setting up my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Aaron, did an excellent job. He wanted me to be comfortable with my new laptop and did an excellent job of transferring my data. He made sure all my questions were answered.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    All work done quickly and professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative, Sam was professional, friendly and competent. He went above and beyond to make sure everything was installed properly and answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Great geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek who installed my computer and program was very polite and knowledgeable. He installed my program and transferred all my bookmarks as well.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Efficiency again with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was very efficient and fast in setup and migration of data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Justin Klug - A Superior Geek Squad Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Klug did a tremendous job setting up my new computer. He tirelessly answered my questions and installed all the programs I needed. He far exceeded all my expectations!!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    A successful setup of my desktop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent finished the set up of my device and migrated files from my laptop to the new desktop. He also answered some questions I had concerning potential and existing problems I might have on desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    new to Mac table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALEX from the greek squad helped setup with data migration and helped me get to know my Mac a little because ,I'm new at this tablet usage.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Best Buy Geek Squad Tech Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We fully rely on the help, knowledge and expertise of our Geel Squad Technician

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech support agent was very helpful with the set-up of my new laptop and with the transfer of important files and security programs.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time and the transfer of data from my wife's old pc to her new one went without a hitch! Very happy with Geek Squad home service and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The Geek Squad has installed all of my devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! They do everything right the first time! They have delivered and installed my TVs, printers and laptops over the years!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Computer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our new computer and explained everything. He answered all our questions and was very helpful. Very pleasant and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people and great service period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my computer and printer. He was very helpful with answering my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new Dell All-in-One PC and had the Geek Squad come into do the setup on it and migrate over the data from our old PC. Worked out great. The technician was wonderful to work with on this service.

    I would recommend this to a friend