Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Victor was great - he was patient with me (I'm over 70) and made me comfortable with my questions, answered in a kind manner. He was on time - very personable
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Printer computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Dale connected my new laptop and new printer. He was on time and communicated with me before his arrival. Did his job very professionally and answered all my questions.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
DESKTOP SETUP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WOULDNT HAVE IT ANY OTHER WAY. I DIDNT HAVE TO DO ANY THING....I JUST REQUESTED WHAT I WANTED TRANSFERRED And he did it wrth great ease!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad set up new PC and did data migration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent migrated the data from my old computer to the new one. He was very knowledgeable and showed me a few things on my new computer. He made sure everything was operating correctly.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad (Mark) was a pleasure to work with!98
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New desktop setup went without any problems thanks to Mark. So glad we let Best Buy install instead of struggling ourselves. Well worth the price!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Installed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very efficient and professional. He showed me the changes in the new computer. He suggested disposal of my old computer.
I would recommend this to a friend- Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad Set Up New Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad setup my new computer and two new screens. Set up printer and wireless keyboard. Also transferred data from old computer to new. Excellent service!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad was very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardik came to my home and installed my new HP Desktop and the 2021 WordPerfect program. He also performed Data Migration. He was very professional and was able to answer all of my questions.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed our new conmputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up our new ASUS computer. He was very professional and polite. He answer all of are questions and was very pleasant to talk with.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was completely satisfied with the GEEK SQUAD service. They were prompt to arrive and called to let me know they were on the way. I had a set up for a chrome book but unfortunately, through no fault of their own, could not set up my printer to my desktop because of it's old age. I had a minor wifi issue and the tech was kind enough to call me and help resolve my issue. I would definitely recommend them for any tech help you need.
No, I would not recommend this to a friend- Pros mentioned:Data migration
Rated 5 out of 5 stars
At home data laptop set up and data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At home new laptop set up and data migration from my old laptop to the new laptop was quick and efficient. The rep answered all my questions and I was a happy camper.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Migrating info to a new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Greg migrated files and info from my old computer to my new one. He did everything I asked him to do. Just outstanding! I am very pleased with his demeanor and his skills and his work.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My agent did a fabulous job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent performed all the tasks that I requested when transferring old computer info to new. The set up was quick and easy. I appreciated all he did.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad laptop set up successful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad member set up the new laptop in a timely and complete manner making sure it was customized to our needs.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer and prionter set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech was here on time and set up took the time estimated and everything was explained to me on how to use both computer and printer
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek squad installed desk top Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech installed my desk top Mac computer. he was very efficient and knowledgable.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Barbara
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech was so helpful. made it seem easy. Even hooked up printer that I had already purchased a while ago
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason, was awesome he. explained what he was doing and how to do the different on and off features of the install. but different. applications due to new upgrades. Nice job...
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The right way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally pleased and happy with the setting up of my new computer. All questions asked and Shane took his time to explain everything as he went along setting up my new laptop.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was hooked up and my screens and access are just as it was on my old setup!!
I would recommend this to a friend