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Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,770 reviews
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Computer Migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Migration of data from Mac desktop to new Mac mini. Agent (Mark) did an excellent job, very informative and very personable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my computer hooking up to existing other equipment and transferred my files. Very nice and professional. And helped me get all software in place.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not to computer savvy so having Kurt from Geek Squad do the installation was essential. He did a great job. Very professional, friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Great Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and so professional. He explained things in a way that I could understand and was very thorough in the setup and data migration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr. Philip M. Baehr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent was quick, thorough, accurate, and polite. I am positively thrilled with the convenient in which all the tools I use on this computer were so effectively installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient, helpful. Can’t imagine accomplishing all that they did. What they did in 2.5 hours would have taken me a day.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Desk computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with Eric. I appreciate his kind patience with me. Everything was set up & working well.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Perfect New Computer Migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all my data to my new computer and installed the apps I use. He then brought all the data files into the apps. Quick and accurate. Would have taken me two days.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad set up my new computer effortlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came at appointed date and time. He transferred information from old computer to new and added new software purchased. Was friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent gets 5 plus stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my laptop and installed my sound system. He worked efficiently and demonstrated a positive and helpful manner throughout the visit

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad set up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up computer with amazing service. Would go with this service anytime. Gentleman handled every issue with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with geek squad desktop set-up and re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech moved everything from my old desktop pc (11 yrs old pc, 20+ yr old monitor) quickly & efficiently. Even had patience to set up new home site & a few tips on using Microsoft 11.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad installed our new computer competently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up and installed our new computer, completed the data migration and provided an understandable tutorial about our new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician (John), We can't say enough about this young tech. Migrated everything and in a reasonable amount of time. Well done again John out of the Marlborough store.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Just my desk-top computer was installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No. Just my desk-top computer was installed. Nothing else was installed in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantine, the tech, was terrific. He was knowledgable and focused. He answered all my questions and made some great suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Data Migration To New PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to migrate all of my files and programs to the new PC from the external hard drive. So happy I did not lose anything.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek squad is definitely well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were awesome! On time, polite & extremely efficient with transferring data from old computer to new one. I am very tech challenged. They are great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad was helpful in setting up computer and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua took his time setting up computer. Made sure printers were connected and working and installed Windows. Checked to make sure I understood and answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Letting GEEK Squad do work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian did a great job of walking an old person through the set up of a new computer. I had my old computer 10 years. I was afraid of the process, but the GEEK Squad did all the work.

    I would recommend this to a friend