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Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,770 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Agent installing new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my new computer. He was very nice and gladly answered all my questions. I was very pleased with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very courteous and very polite Answered all my questions about my computer and installed the Microsoft app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed new laptop and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new laptop and printer, installed the new programs and showed us how to use them, Took the time to make sure we understood everything

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my new computer and uploaded my pictures and misc folders from the old computer. He made sure everything was working

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek squad is always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent. Fixed my new lap top with all the transfers from the old one and took time to explain it all to me

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad set up new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came to house. Transferred files from old laptop to new. Made sure I knew how to use/access new laptop. Tech was knowledgeable, professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    New computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job of setting up my new computer and transferring all data from my old computer. They were also very courteous and professional in the process.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    New PC Setup with Data Ported Over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Daniel Shin was very knowledgeable, and went out of his way to insure that our conversion from old to new PC was done perfectly. Makes Geek Squad look good!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    excellent job of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so great that all info was transported from old computer to new one, didnt have to do anything myself, tech did everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great install of my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and took the time to ensure that I knew how to use the new computer. I definitely recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Not Finished Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, but it isn't finished. Agent is supposed to come and finish because my old computer was frozen. Please don't write down that it is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek knew what he was doing!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter DeShazo did a great job transferring all my data from my desktop to my new laptop and setting up my laptop. Very happy with his service. He was on time and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad agent set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer crashed . . . the new one was way different and the agent set it up for me so I could get started. He was very informative and had it going in good time.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the completed the task in a short period of time. great job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad, PC Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, very polite and most impressively Very knowledgeable. Patient and thorough, And excellent customer service. Better keep this one, he’s a gem.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Very knowledgeable service technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The tech was great and answered all of my questions. He recommended a new hard disk which I bought from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad was super setting up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great experience. The technician that came and set up my computer was awesome. howed me all I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Wonderful GEEK SQUAD agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was exceptional in answering our questions and explaining how to use each component. HE WAS VERY PATIENT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job. Answered all my questions . He was very patient, I did not feel like he was rushing. The best service I have had

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad set up two laptops and our printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my laptop and answered all my questions

    I would recommend this to a friend