Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our agent was super helpful and made the process or transitioning to a new computer very simple.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Data Mitgation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was knowledgeable and efficiently explained as he went along with each process making it easy to understand.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs from the Geek Squad were very professional and knowledgeable. Would recommend them esp Sam.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad set up my computer and TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Katlyn set up my TV and my computer. She did a data transfer and resolved some data issues. She is excellent.
I would recommend this to a friend Rated 5 out of 5 stars
Installation went very smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent retrieved info from our desk top on to our new laptop, hooked up printer to new laptop.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agent set up my new MacBook Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent set up my new MacBook Pro, connected it to my wi-fi network, connected my wireless printer to my Mac, and configured my new Mac to present a home page display as close to my old Mac's home page display as possible. The agent also explained how to use some of the new functions on the new Mac. Finally, he backed up my new Mac on my Time Machine disc. The agent was very courteous and answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
geek squad is a really helful service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent set up my printer the same time he set up my laptop. i love both these products and the install was fast and efficient.
I would recommend this to a friend- Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad is Fabulous!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason was awesome. He spent enough time with me to make sure everything was migrated over and I knew where to find my files etc... So nice too!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
I-Mac Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and knowledgable. Had me hooked up in about and hour. Transferred all info from my old computer to new.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
no title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad member was fantastic! He explained everything well, did not waste time, and gave us helpful tips.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Move programs to new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent moved all programs from my old computer to the new computer. Explained what he was doing throughout the process.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Dont understand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were wonderful and very respectful and knowledgeable. They did a great job!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Quick and easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents setup my new computer with everything I had on my old one in a very short time. Great service and very friendly and knowledgeable staff.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad service is the best! Thank you Steve!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve from Geek Squad was excellent. He replaced our 2014 computer with our new HP, very courteous, helpful, carried our old PC to the garage for us, gave us great explanations for future use, explained Microsoft package and different payment options. What a nice young man, thank you for everything! We have Geek Squad because we are older and seem to need help with everything these days. Geek Squad well worth the annual price, will keep this service forever.
I would recommend this to a friend- Pros mentioned:Data migration
Rated 5 out of 5 stars
Data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clay did an excellent job of getting my data transferred to the new computer from the defunct old one.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Successful Installation and Transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my refurbished computer and transferred everything from my old computer to the refurbished efficiently and effectively.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Personal technical support...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My service was just perfect.. I got just whatI wanted. and the Technician was very patient.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Greek squad did great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer connection and migration from old computer was effecient and timely. So far now problems.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad connected my new desktop computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lyla set up my new computer & transferred all my files. She was very helpful & patient in answering all my questions.
I would recommend this to a friend Rated 5 out of 5 stars
iMac installation and data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nick was awesome! He went the extra mile for me. Highly recommend!
I would recommend this to a friend