Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Set up very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher did an excellent job setting up our new computer and explaining all the details needed to run everything.
I would recommend this to a friend Rated 5 out of 5 stars
Top-notch service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came to our home and spent all the time it took to successfully set up our new MAC desktop, migrate everything from old to new, and connect our printer and scanner. It's so great to be up and running again without lugging everything to the store. We even had time to ask questions about security, safety and data storage.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad setup of Mac desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chase from the Geek Squad did an excellent job, as always, setting up our new Mac desktop. He's excellent to work with.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Great Quality Computer all in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have help at anytime without any issues, love that my info is transferred by a professional
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
firefly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the service was excellent, the agent was very knowledgeable and very nice, would recommend getting this service .
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer and printer installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did an excellent job setting up computer and printer and transferring data from the old computer to the new one.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Robert did an excellent job. Will definitely use Geek Squad again.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
excellent effort; more than paid for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were problems but they all got fixed. The Geek Squad worked at it and made every effort possible to get me up and running asap.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Installed new laptop in an awesome time and manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was very professional, cordial, answered our questions and completed data transfer from our desktop to new laptop.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
geek squad set up my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jose set up my computer quickly, and had everything running smoothly in no time, GREAT JOB.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad migrated the data from my PC to my MAC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was very knowledgeable, polite and fast. He took the time to explain and answer my questions, great customer service.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Grandmadot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy employee set up my new computer very efficiently and fast. He was very knowledgeable and answered my questions.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Easy transfer with agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was super friendly and very good at transferring my data to the new device. I’m glad I asked for help.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
New computer setup and file transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician set up my new computer transfer files from my old computer professionally and efficiently. I was highly satisfied with this service.
No, I would not recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
New All In One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation and explanation of the new set up. Couldn't have gone smoother.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the migration already done so it was a quick visit. North they and I forget to check to see if the printer was set up so we had to call for another visit so that could be done. They were very prompt and helpful
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Tech Equipment Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dan with Geek Squad installed a new printer, modem & laptop. Couldn't ask for a better installation and tech!
I would recommend this to a friend Rated 5 out of 5 stars
Computer and printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Danny Engle was fantastic. Very knowledgeable and showed me things i didn't know how to do. He also set up the new printed. Even tried to set my Alexa but it was to old to connect with my new internet service. Thank you Danny you are very good at your job. You didn't think I was asking stupid questions. Thanks again
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Technician knowledgeable, efficient and polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.efficiently unpacked, set up and installed my desk top computer
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squade was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very helpful and installed everything I wanted . Great service. He was friendly and very knowledgable.
I would recommend this to a friend