Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
ElaineS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing my new computer this made it so much easier for me as I'm not tech savvy. So nice!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad (Dylan Stephen) installed my new HP lap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dylan Stephen of Geek Squad installed my new HP laptop and migrated my data. Excellent job, highest rating.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
David from the geek squad was fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did awesome job setting up , troubleshooting problems, and instructing new equipment.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad was money well spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin was excellent! Very knowledgeable and explained everything so a non-technical person could understand the process.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
All in One Computer Installation by Marcus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new Dell All In One Computer and I love it! Marcus Williams did the installation. He is outstanding!!! I would recommend him to all.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
swap over complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angel called on the way and arrived when he said he would he was very confident and friendly during his time at the house getting everything set up
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Model Geek!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek, was early..worked efficiently, explained what I needed to know, made sure everything was in sink.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek squad set up my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new computer and transferred data from .y old computer.. The agent wasgreat! He was so knoledgeble and answered all my questions
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
New Computer installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He assembled my new unit and transferred my old data and information to it. Then went over with me how best to use it.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my new desktop and transferred all the data from my old computer. He made certain all my devices worked.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent transferred all information from old computer to new computer and answered all questions we had.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
New PC Setup and Data Migration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad rep did all requests in a timely manner. Allowed me to test out to see if everything transferred.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 4 out of 5 stars
Computer info migration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech Sean was punctual, professional and a pleasure to work with. He performed the data migration on 2 machines and was quick and encountered very few issues. Everything is working well and we are very pleased.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
PC Setup and Data Migration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an outstanding job and he was very professional and helpful to me with the data migration process.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad install of our new PC went perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad rep came to set up our new tower PC. He made sure all programs were running correctly, customized some of the elements, explained some choices. He also reinstalled old programs, found some drivers to make them all work, and copied all the files from the old PC, which was functioning. Nothing stopped him from doing everything we needed, and he did it all comfortably within the time allotted. He was pleasant, patient and just great.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
n/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took his time to setup my computer and made sure that everything was working properly
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad: a success again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My pad is wonderful: all set up, items transferred. Couldn’t have been better
I would recommend this to a friend Rated 5 out of 5 stars
Laptop setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Marco set up my new laptop and connected my printer to it. Extremely patient with all my questions.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Good review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician is very knowledgeable. Very patient and thorough. Explained me everything .
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad set up my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and yet managed to help me completely understand what to do and what he was doing.
I would recommend this to a friend