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Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,770 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad at Work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all my stuff from the old PC to the new Dell laptop and connected the printer. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up my new computer—Priceless!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was absolutely fantastic. I’m not really tech savvy. Buying the plan to set up my new Mac book air and transferring the information was well worth the price I paid. Jake explained everything to me and made sure I understood everything before he left. He gave me his card and told me to call him if I had s as y questions. I never could have done this in my own.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Computer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received excellent service from Joseph. Knowledgeable, efficient and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tedch did an outstanding job setting up my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I would recommend the Geek squad to anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad Removed my old computer and set up my new one. The tech was very knowledgeable and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ma. They sent from grand fork new what he was doing ery professional

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the setup of my new computer by Geek Squad! So competent and friendly. Highly recommend using this service.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my computer and transferred all my data from the old one. Very good job. They also connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Mr. Robert Oskin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle from the Geek Squad did a great job setting up my new laptop and showing me everything he could.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad installed my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable, installed and migrated data seamlessly from my old computer to my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed and updated my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt to appointed time, kept things clean and was very knowledgeable and efficient in the set up of my new pc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop setup was quick & everything explained was easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth easy process for home install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth easy process for home install. Very knowledgeable snd informative.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    He set up my new mac book air and fixed everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was wonderful. He helped us with so may things and hung in there until he completed everything on our list.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set my new computer and got it running. Was very knowlegabul and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad transfered my data from 2012 model to the new model and explain how to use the new programs. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient and thorough, although, they did not connect Outlook and not the results I expected for email.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The Geek Squad as always were wonderful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an exvellent job of set up and answered all of my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve quickly set up our computer and printer. He was professional, as well as knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowlegeable tech. Very patient with all the questions we asked.

    I would recommend this to a friend