Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Knowlegeable tech. Very patient with all the questions we asked.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New pc set up and migration Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New PC set up by Geek Squad worker. Excellent work. Uriah explained very clearly how to use it and the Window 11 (new to me).
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
BEST BUY BEST GEEK GUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Geek showed up on time and even called before he arrived. He was most kind, knowledgeable & patient!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
New PC Setup and Data Migration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The New PC Setup and Data Migration and was done by Gloria. Thank you Gloria for a job well done!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
New Mac after 10 years!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent did an awesome and speedy setup of my new Mac and answered all of my questions (of which there were many!)
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
installed timely and I have had no problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was knowledgeable, patient, thorough I could not have asked for a better experience.
I would recommend this to a friend Rated 5 out of 5 stars
Great personal service for laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The repr. took his time to set up my computer, answered all questions. Good job!
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Transfered my files
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were excellent ad what they was doing. They also was very patient with me and it was great.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Rep was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am an old lady who is not at all computer literate. The agent was incredibly helpful. Set up the computer and connected it to my IPad and printer and TV. He fixed problems and helped me retrieve and change lost passwords. He explained things I needed to know about battery life and hard drives and the cloud and things I'd never heard of. He was fast and efficient, but most importantly he translated geek language into things I could understand. He was very respectful of me and my home as well. I wanted to adopt him.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and all devices quickly and efficiently. They were very accommodating.
I would recommend this to a friendRated 5 out of 5 stars
Mr. Joel Schwartz Is this what you'relooking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got an HP desktop. The initial setup was fine-Blend Hoxa. I need someone to come to my home to clean up a few things. The 1st appointment available was like a week out. Ridiculous. Why pay for the Geek Squad when it takes someone that long to get over here? Would I recommend? Yes for the expertise, no for prompt service availability.
No, I would not recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad installed quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is awesome. One reason we bought at Best Buy. They install and take away the old.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
installed my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very competent and helpful. They called in advance and arrived when they said they would.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Thanks for Geek Squad's help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very helpful setting up our new computer and printer. We would highly recommend using their service.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Not the last time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made life easier for a computer ignorant person and will use the service agarin.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad - they are respectful and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was fast and efficient. I think this is a valuable service.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Smooth operation...No issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new computer was set up just the way I like it. Very pro service.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Set up new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Was there a fish in personable and professional set up my new computer and migrated all my information without a problem
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
New PC Setup and Data Migration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service technician, provided complete data transfer and made sure all of my programs worked correctly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
computer set up and tranfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Devin was very helpful with the set up and the trans fer of data from one computer to the other.
I would recommend this to a friend
