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Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,770 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowlegeable tech. Very patient with all the questions we asked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New pc set up and migration Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New PC set up by Geek Squad worker. Excellent work. Uriah explained very clearly how to use it and the Window 11 (new to me).

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    BEST BUY BEST GEEK GUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek showed up on time and even called before he arrived. He was most kind, knowledgeable & patient!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    New PC Setup and Data Migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The New PC Setup and Data Migration and was done by Gloria. Thank you Gloria for a job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Mac after 10 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent did an awesome and speedy setup of my new Mac and answered all of my questions (of which there were many!)

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    installed timely and I have had no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was knowledgeable, patient, thorough I could not have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal service for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repr. took his time to set up my computer, answered all questions. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Transfered my files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent ad what they was doing. They also was very patient with me and it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an old lady who is not at all computer literate. The agent was incredibly helpful. Set up the computer and connected it to my IPad and printer and TV. He fixed problems and helped me retrieve and change lost passwords. He explained things I needed to know about battery life and hard drives and the cloud and things I'd never heard of. He was fast and efficient, but most importantly he translated geek language into things I could understand. He was very respectful of me and my home as well. I wanted to adopt him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and all devices quickly and efficiently. They were very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Joel Schwartz Is this what you'relooking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an HP desktop. The initial setup was fine-Blend Hoxa. I need someone to come to my home to clean up a few things. The 1st appointment available was like a week out. Ridiculous. Why pay for the Geek Squad when it takes someone that long to get over here? Would I recommend? Yes for the expertise, no for prompt service availability.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. One reason we bought at Best Buy. They install and take away the old.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    installed my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very competent and helpful. They called in advance and arrived when they said they would.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Thanks for Geek Squad's help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful setting up our new computer and printer. We would highly recommend using their service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not the last time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made life easier for a computer ignorant person and will use the service agarin.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad - they are respectful and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fast and efficient. I think this is a valuable service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Smooth operation...No issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer was set up just the way I like it. Very pro service.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Set up new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Was there a fish in personable and professional set up my new computer and migrated all my information without a problem

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    New PC Setup and Data Migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service technician, provided complete data transfer and made sure all of my programs worked correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    computer set up and tranfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devin was very helpful with the set up and the trans fer of data from one computer to the other.

    I would recommend this to a friend