Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
New PC set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very happy about this. Free at home for Total Tech members. Brian was very knowledgeable and answered all our questions.
I would recommend this to a friend Rated 5 out of 5 stars
Vince restored my faith in good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vince did an excellent job. Was efficient, and discussed options with me so I could understand. Wonderful service
I would recommend this to a friend- Cons mentioned:Windows 11
Rated 4 out of 5 stars
Dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love new computer even though it took a bit to get used to Windows 11. tech was good except for issue with transferring my account for ransom ware. said I needed to take care of this.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad transferred me from an old desktop to .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John put in the time and effort to get everything just right.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
SW Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great help, very knowledgeable in aetting up my new laptop.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was fantastic. Very knowledgeable, friendly and didn’t talk over our head. Definitely an asset to your business.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
setup new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was able to get my new computer set up and everything working just fine.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Glad I had Greek Squad....!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great argents... copied all old data files from my crashed PC. setup new PC, installed new Office 365 and setup new router/modem
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Data swap to new MacBook Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work was done competently and in a timely manner. The technicians were pleasant and very knowledgeable!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Great migration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! Geek Squad member spent time, answered questions, and migrated everything,
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Jack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my new computer. Did a good job I would tell my friends to use Best Buy Geek Squad team.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All data was transferred from old PC and there was no interruption of accounts or printer connection.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Helpful installationLark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad person was friendly and efficient in setting up equipment. He was helpful in personalizing settings.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Excellent geek squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very helpful in transferring data from my old to new laptop. Especially from the convivence of my home,
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek squad computer installer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.E.G.set up my computer & transferred my documents from my old computer & got my internet working.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad was the best!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my all in one computer and printer. He was very polite and knowledgeable.
I would recommend this to a friend Rated 5 out of 5 stars
Seth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seth very friendly. Seth is very efficient and told each step he was doing
I would recommend this to a friendRated 5 out of 5 stars
Efficient installation of laptop in home office.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed my laptop very efficiently and also connected it to my existing large monitor, cordless mouse and wireless printer for added convenience and use. Straightened out Wi-Fi connection in house for better reception and re installed Norton. Spent extra hour installing Microsoft again as it had not carried over from new (unusable) machine bought the week before including clearance from Microsoft to reuse same numbered product. Overall very helpful.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Geek squad member set up my Apple Computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my computer and advised me on how to use my camera purchased from Best Buy that I was having a problem using.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Installed new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin is an excellent technician who knows what he is doing and knows his customers.
I would recommend this to a friend