Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My new technology go-to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed someone to drag us into the 21st century and replace our mish-mash of laptop, tablet, tower, modem and printers. Zane exceeded expectations. He worked quickly, confidently and maintained a cheerful attitude at all times. He answered all questions promptly and thoroughly. And everything worked when he was done! Purchasing the geek squad assistance was the best decision I've ever made regarding computers.
I would recommend this to a friend- Pros mentioned:Data migration
Rated 4 out of 5 stars
Transfer of data from Old to New System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a slight issue with knowing what was all needed to transfer my data from my old system to the newly purchased system. Once this was delt with the transfer went smoothly.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Pleased with transfer of data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the Geek Squad member who transferred my old computer files to my new computer.
I would recommend this to a friend Rated 5 out of 5 stars
Set up my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad member extremely friendly and helpful very professional and made us very satisfied
I would recommend this to a friend- Pros mentioned:Data migration
Rated 5 out of 5 stars
Normal Geek great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, efficient and great results. We expect this from Geeks. I think this set up was beyond my ability.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Very knowledgeable technician was dispatched.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tech was sent who transferred data timely and effectively.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad installed my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician arrived on time, connected everything up quickly and explained and answered whatever questions I had.
I would recommend this to a friend Rated 5 out of 5 stars
Computer installed by Geek Squad, Doug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doug was very professional and answered all my questions
I would recommend this to a friend- Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Swyad installed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect assembly and transfer of data. Excellent service
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from a service provider who knew just what was needed
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very helpful and very pleasant to deal with. He did an excellent job.
I would recommend this to a friend- Pros mentioned:Data migration
Rated 5 out of 5 stars
NEW PC & PRINTER SETUP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up my new laptop and printer and migrated info to it. Did a great job.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was done professionally, and was explained to me just what he was doing.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service. Jesse was real professional and answered all my questions.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
New Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up our new HP computer transferring data from my old computer.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
New Laptop set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your representative knew his job and was very knowledgeable.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad set up computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent set up my new computer, migrated data from the old computer
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Starting laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started laptop able to install program without safety mode. Thank you
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve the geek squad tech do a excellent job of hooking up my new HP computer and my other devices printer etc
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech had our computer up and running in record time. He was knowledgeable and answered all of our questions and concerns. We are not very tech savvy, but we understood what we were being told and were never made to feel lacking. This is the second time for the Geek Squad and we highly recommend them.
I would recommend this to a friend