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Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,770 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, Very Helpful, answer all my questions that I had,

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding computer set up support....knowledgeable, courteous and professional manner

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    geek squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved information from a recently purchased defective computer to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that set everything up was very nice, efficient and thorough. Really appreciated his work.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was wonderful. Got all my stuff!!! So patient and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Transferring data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech transferred all my data to my new laptop without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not able to complete the transfer at our home(our old computer was about 20 years old and very slow). It said it would take 13 hours. so we took it into the store and they completed the job. Thanks "Geek Squad"

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed all the new equipment, transferred data and fixed the printer in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated your agent Bennett with high ratings, as should be. However because i rated management with low ratings, because i felt he was not allowed enough time. He got called in with negative review, management blamed him for bad review. They never told him i gave high ratings on him. So, what is the purpose of asking for ratings? Don't send any more surveys.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Computer and Modem Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job setting up new computer and modem. Great geeks and friendly guys.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    great servuce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Migrated windows 11 onto my desk top. Work was done timely and well

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad quickly set up my new system and answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An agent set up my new desktop and migrated my software from the old pc to the new pc.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Efficient set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and efficient set up and data migration from old computer to new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer Explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job explaining how the new computer operated.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set everything up and explained it so we could understand everything

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    PC set up & data migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC set up & data migration: perfectly & efficiently done; on time

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    My new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Inspiron computer. Geek set up was great, and very patient with 80 yr olds.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up and data transfer from my old laptop to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new Mac air book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job; above and beyond. I even learned some stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great geek squad home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience and the person you set was very knowledgeable and nice.

    I would recommend this to a friend