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Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,770 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up New PC and data migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that set up and transferred my info from the old computer to my new one was great! He explained everything he was doing, We had some problems with my internet connection so he went to another appointment and came back after we corrected our problem. He helped me get started on my new all-in-one computer. Left me a card to call when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad (Matt)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was a great help. Thanks for your excellent ser

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Installed new computer system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printers are installed properly Information transferred to new desktop system

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that set up my computer did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    transfer complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked just as promised to transfer data from old PC to new one.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Fast quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work. Answered all our questions. Can’t say enough good!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad insralled computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William installed new computer quickly. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and migrated the data without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    PC laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new laptop and moved data and information from old laptop to new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member of this plan since it began in/around 2006. The technicians are very good and think creatively instead of being linear. That allows them to resolve issues that suddenly occur that are not normal.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad agent very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and did a first rate job setting up the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked through a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was here on time and even though there was an issue on the old computer that was creating a problem he called and conferred with someone he knew. would have dealt with it and got it completed

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Set up went well with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went great. Agent restored all my music,documents and pics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was prompt and knowledgeable. Did a nice job of explaining new features

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    set up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly and helpfull service answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    He was quick and concise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He migrated my data and set up my printer to work well together

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Great customer service No clean up after the tech was done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One - stress free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad disconnected our old computer and set up new all in one computer. He did so in a neat and orderly manner, taking time to explain to non tech owners in terms that we could understand. Uploaded all data from two older computers for us and took time and care to set up to our specifications. He was great!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad setup my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup the computer, Everything works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    2nd time i have used geek squaD WILL USE AGINE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was on time did a great job on the set up no problems

    I would recommend this to a friend