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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,770 reviews
  • Rated 5 out of 5 stars

    Sold me laptop,computer….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at Best Buy is the best, electronic emplyee that helped me with my purchase is outstanding with knowledge,all My devices are from Best Buy I highly recommend them,I just feel bad I forgat young man’s name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so fantastic to have Two Geek Squadies sit with me at my kitchen table and explain how to use my brand new Galaxy tablet and my security cameras. Dom and Jesse were patient and thoroughly explained the tablet and explained how to run the cameras using the tablet. I'm off and running; such fun!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and good installation. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auston was wonderful to work with. He actually anticipated most of my concerns before I needed to ask. Very quick and professional. I couldn't be more happy with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad has helped me many time with my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the computer. He was patient with me.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Greek squad programmed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made all the necessary programs changes and installations

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duece did a great job transfering my business desktop to my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my new computer and transferred everything from my old computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, the Geek Squad service is worth every penny. So grateful I got it. The Tech was kind, courteous, patient with my many questions and answered them thoroughly. My equipment was older, so it was not a simple migration by any means. Very professional and expert service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Happy Setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that game were very polite and set up everything beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    could not get system to work. Was frozen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to quickly diagnose the problem and fixed it. On line help was not able to diagnose. Visit to the store to establish my equipment was working properly were very important. All equipment checked out OK but it took a visit by a representative to diagnose and correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Paul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul from the Geek Squad in Lynnwood setup the computer and a week later, the new printer and all was working exactly as I wanted. Paul was courteous, wore a mask in the house, he answered my questions very well and made sure all was working correctly before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geeksquad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and loaded data from my old computer!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Updating my computer and memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big help Would not have been able to do myself. invaluable service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris set up my laptop quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in-home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Joe M come and set up our new desktop. He could not have given us better service. He did everything with ease and explained things. He really wanted to make sure my husband and I were taken care of with every detail of this service. We were able to ask questions and he was patient and informative. Excellent Service!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing. Flawless migration of data to new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Josh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh moved everything from our old ipad to new ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    computer set up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite technician who knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    geek squad !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup of my new computer by the geek squad

    I would recommend this to a friend