Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the same person that came to look at old computer. Was on time and was done professionally
I would recommend this to a friendRated 5 out of 5 stars
Great tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. Tech was very nice and helpful and i felt like i really understood all the features of my laptop
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad in home TV repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy arrived on time, checked everything in the TV, receiver, cable box and DVD player. It turned out to be something fairly simple and I was extremely happy.
I would recommend this to a friendRated 5 out of 5 stars
The best ever Eddie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edward is the best. Always helpful and has no problem and is very know ageable and helpful. I have had him on another occasion and he has great customer service skills.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My in home service was prompt. Techs were very knowledgeable and patient and polite. I could not have asked for better help setting up my new Lenovo laptop. Thanks.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad updated my new PC to working order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best service I have had in years. Fernando was able recover my files from my old PC and restore everything in and correct issues I had previously had to deal with.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and professional agent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike fixed all the problems cause by remote repair geek agents. He did a super job! I will not allow remote repair again, I have many complaints about the last two.
No, I would not recommend this to a friendRated 5 out of 5 stars
Hanna was a delight to work with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I have my own IT department!. The rep didn't show up till 5pm and didn't have time to finish the migration but is scheduled to come back earlier next visit. She was very knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
HP Printer 7955e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesgirl that helped me was very knowledgeable. She asked what I wanted in the way of features & showed me exactly what I was looking for. She showed me the ink feature * how to insert cartridges.
I would recommend this to a friendRated 5 out of 5 stars
Geek installed desktop sys quickly and thoroughly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher did an excellent job installing my new computer system. He was very thorough and answer all my numerous questions. Thank you best buy for having knowledgeable installers.
I would recommend this to a friendRated 5 out of 5 stars
myplaything19340221
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and helpful I should have asked him more questions like how do I scan things into my article. I also not sure where ervery is how how do fine it.
I would recommend this to a friendRated 5 out of 5 stars
A great job by a very knowledgeable tech.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up our new computer, installed data from the old computer and installed the printer. He was great and showed us how to do many things on the new computer. Was a great guy.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that came to set up our new laptop was fantastic. He was very knowledgable and treated the "technology challenged" with respect. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who did this installation and set-up was such a fine and responsible young man. Very patient and respectful to two aging folks who are not technically savvy. You have a fine employee in him.
I would recommend this to a friendRated 5 out of 5 stars
OurExperience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Gook Squad has been diligent in the set up of our products and services this year. The associates are generally prompt and safe and knowledgeable about our purchases. They are knowledgeable and very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nerd squad did an excellent job installing my computer and printer and transferring data from my old computer
I would recommend this to a friendRated 5 out of 5 stars
Our "Geek" was wonderful!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael Graves was outstanding! He answered all of our questions and shared some of his knowledge with us as well, which we really appreciated. He was very professional and kind.
I would recommend this to a friendRated 5 out of 5 stars
The Geek, Casey, was quick, helpful, to the point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable young man; seemed very experienced in his line technology. He was pleasant manner,, and worked efficiently. So i ask for him to come back and install 2 more components.
I would recommend this to a friendRated 5 out of 5 stars
The agent did his job well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived when he said he would. He was very thorough and instructive. thorough and instructive.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up new laptop. Travis was great to work with. Very helpful and knowledgeable. Great help recommending additional items that would help with our new laptop.
I would recommend this to a friend
