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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,770 reviews
  • Rated 5 out of 5 stars

    Great young man Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was set up just as I wanted and the young man was very helpful. Just wish I received a couple of months ago so I could give the name of the young man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We set the computer up ourselves because the appointment with the Geek Squard was too long for us. When the did show he was. Able to set up the printer wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup went smoothly and agent was able to answer all of our questions. Mini is running smoothly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell AIO computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell AIO computer is working perfectly. The Geek agent who installed it did a quick, efficient job. His prefessionalism was exceptionally impressive..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    patient installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was above and beyond when it came to knowledge of the computer. He was very patient with me not having the latest knowledge of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable geek squad technician who ensured that I was proficient units operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gets A+ For Setting Up New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was fantastic. He was able to migrate all of the data from my old computer into the new one which was a challenge. He was extremely knowledgable and calmed all of my fears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt set up our new computer, transferred our data, and taught us many things about using it . he was here 4 hours, since we had an older computer with a lot of data. He was very knowledgeable, patient, and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up new laptop & helped with all de

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent arrived on time, set up my new laptop & synced all my photos & files from all my other devices fast & answered all my questions. Also very knowledgeable & polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. I have even referred them to my colleague, who as a result applied for a BestBuys credit card, and purchased a new flat screen tv and wireless speaker for his home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved a problem before I had one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my laptop and my data migration. Added bonus was Geek Squad made me aware of Problems with my internet service I was not aware of - now I’m in great shape !

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    computer and ALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and it was in sync with other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a great job installing and customizing our new computer and DVD reader/writer; and patiently explained how to use them. He addressed all my questions and concerns,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent transferred info from old pc to new, set up new pc, provided good info on running new pc, answered all our questions, told us options to get rid of old pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel provided excellent service. He arrived on time, didn't rush our appointment, explained things in an easy to understand manner. It was easy to get an appointment too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was phenomenal. He knew exactly what had to be done and was extremely professional. Also, he answered all of our questions. Great asset to The Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb job installing new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the excellent service. The Geek Squadt tech Jonathan Seltzer was competent, efficient, and professional, addressing all my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer / printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent (Alan) was GREAT! I would definitely request him. He was so informative and took his time to sete up everything and walk me through how to use all of my new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member, Adam, provided excellent job of setting up my new laptop. He is very professional and knowledgeable. Definitely an excellent tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC!!! Glen was great. He set up our new 27" Dell All-in-One. His instructions were great, very mild-mannered & friendly. Well worth joining the Geek Squad!

    I would recommend this to a friend