Customer Ratings & Reviews

I could not have had a more knowledgeable technician than Ulysses. He was able to suggest ways to maximize programs I had as well as suggests other options. Thank you

The tech was very helpful and pleasant. He explained things and I didn't feel stupid.

Dick from Geek Squad did install what I needed on my tablet . he knew what he was doing. was very patient with all my passwords............

Brent hooked up the sound bar and woofer in no time. Had to re-program the remote and TV to correspond with everything. Took the time to answer many questions we had. Would definitely recommend him to anyone.

My Technician was very well informed and made the transition from my old computer to the new one seemless and painless, my screen kept the same look, which was very important

Agent told me I couldn't have my Chrome transferred said I could use something else.I informed him my Webinars require Chrome.I said well stop I'll return laptop and get another to comply!!! He installed Chrome!!! Don't know his name no ID didn't introduce himself,!!! This is a FIRST with geek squad!!! They always shoe ID with Name

Austin Fry installed new computer / monitor and set up Windows 11 with OneDrive and necessary program and data files. He was on time, informed, cooperative, instructive - more than one can expect these days

Dustin did a very good job of getting our setup. He was right on top of things and showed us some of the features on desktop

Thought I already responded to this survey before. Service tech was very professional, seemed to know what he was doing, very patient in explaining things to me, very helpful.

Every time I’ve used online GS help, the language barrier and service was horrible! Although some inconvenience for me because of a disability, In store was quick and easy.

Mr. Lopez was superb at setting up my new computer! It works perfectly, and loving the new (bigger) screen.

A geek squad agent had me set-up in no time. Very satisfied and PC is working great!!

The tech was very knowledgeable and was able to reload the majority of my software. However, since this is Windows 11 OS, some of my software will not work.

Agent Tyler was my in home team member. He was knowledgeable and gave me very helpful advice. I would definately recommend purchasing a membership to be able to have this expert service in home.

Shawn Bryant is a WONDERFUL agent. He is talented and patient. Took his time and set up my desktop, laptop and iPad. Bought additional items only because of him. The best!!!!!!!

The Agent cleaned up my newtwork and linked all my computers. Great job.

Benjamin was excellent and thorough. It’s my first time having the Geek Squad come to my home.

The Geek Squad associate came to our house and performed his duties efficiently and answered all of our questions about our new laptop and its peripherals.

The Geek Squad promptly came to my home to transfer my info from my old PC to the new HP one that I purchased from Best Buy. Very professional and helpful. Highly recommend.

I have had Geek Squad for years and can honestly say they have helped me any time I have had problems with my computer. Whether on the phone or in person I have been very satisfied with their service.