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Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,770 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by the geek squad. Installed two computers and brought over all the files from the old PC. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad person -Ryan Kennedy- was excellent. He was dressed very smartly neat and very helpful in hooking up and transferring my data off my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed Dell computer and Canon printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of new Dell computer and Canon printer - Jonathan did an excellent job - Very professional - Explained the new computer - I am 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denver 47

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor Hans from the Geek Squad installed our Nighthawk CM2050V cable modem and eero Pro 6 router and had us up and running in no time. A very professional attitude and a very nice person to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks set this up and installed the data and software that we requested. Our tech was courteous and personable. While this was done quickly, he acted like he had all the time in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "In Home" Professional Service & Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent familiarized me with my new laptop and and set up communication with my new printer. He was very professional and patient in explaining how to best utilize my laptop and printer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Geek Squad/Agent Angel Figueroa Set up my HP Desk top along with my New 27" HP Monitor..... Angel Figueroa was very Professional and knowledgeable...

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing requested for the geek squad to fix was fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Selwyn Sutton

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time. Was very courteous and professional. He explained my order requirements and performed the task efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Geek Squad tech!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best Geek Squad technician!!! I would definitely use his services again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim has gone over and above the call of duty to get us squared away with our computer and eero system. Thank you for a job well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer installed my new computer, connecting 3 printers. However I am having a problem with one of the printers and will have to ask them to come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent Bethany came and setup our 2 new computers. She answered all our questions set them up in a way that is convenient and comfortable for each of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew came to help me move my old info to my new computer. This guy is terrific!! He is smart, kind and professional. A wonderful example of what the Geek Squad should be!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Geek Squad Associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wilson F. was knowledgeable, accurate and patient with getting everything set up and doing data transfer. He's a gem. A pleasure to have him do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad computer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your outstanding agent, Chris, installed our new computer, printer and other equipment. He was EXCELLENT - very knowledgeable, competent, friendly, and helpful. We would highly recommend him!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by the GEEK SQUAD!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott did a great job setting up my internet and Amazon echo 8 for me. He was very helpful and showed me the things I need to know. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H&P computer 21st century technology

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased H&P i.7 - 16 GB - 512 SSD computer. GEEK SQUAD set-up everything and computer brought me into the 21st century. Speed is unreal !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cousin mouter servic s and packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm completely satisfied with the Geek squad services. Always professional and done in a quick manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came out on a weekend and was very helpful . Answered all our questions and freed a lot of wasted space & unused files from our old computer . We needed this upgrade very much !!

    I would recommend this to a friend