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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,770 reviews
  • Rated 5 out of 5 stars

    The Geek Squads performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was on time and proficient in installing my new HP computer. He was also kind and very helpful in teaching me the new features this device has. I was totally impressed with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop was ready to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my laptop. He did everything for me from connecting me to the WiFi to setting up the software. I didn’t have to think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service for PC Setip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for setup and migration. Good communication as to arrival times. Tech took time to explain things, had equipment on hand and was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was excellent. I was a bit apprehensive but he explained everything about the upgrade to windows 11 and I felt quite comfortable when he left,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new PC and captured files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered my new PC and, although unable to activate the old computer, was nonetheless able to capture all data from a backup drive and install all programs. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben did an excellent job of setting up my new computer. As he went along he explained everything to me. I would recommend him to anyone needing to set up a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with in home tech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech worked quickly to get my information from my old laptop to the new laptop. He was personable and easy to talk with. No safety concerns at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben should be cloned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben the service tech was wonderful. Need to clone this guys as he knows his stuff and is great with customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my new laptop and transferred my files. I’d never have been able to do it on my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek ROCKED!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genesis was awesome! She explained everything to me and made me very comfortable with all of my purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 3 out of 5 stars

    Geek Squad migrated Date from old to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and migrated my data from my old desktop to my new desktop computer. It was a process I thought would take longer and it didn't but then I realized that I could have done it myself after seeing how minimal and easy the process was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer setup and migration was flawless. Very pleased with Geek Squad. Never a disappointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dino was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dino was great. He transferred everything from my old computer to the new one and erased all the info on the old one. He also put in an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 4 out of 5 stars

    Installed MacAirBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my Mac AirBook and transferred all data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was very knowledgeable and prompt. He had never installed this particular computer and had no problem with it. His name was Jay Brancewicz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was great. He was able to connect my computer and printer together and my outside speaker(alexa) to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped us old folks set up everything we needed. They were patient with us 70 year olds too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very gratifying to have a knowledgeable person set up our new computer and transfer the information from toehold one to the news machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service. Luke was professional, courteous and hard working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harley is a superb tech. He accomplished a difficult migration efficiently and provided useful recommendations on security and accessories.

    I would recommend this to a friend