Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad installed and setup my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent migrated all my data and completely setup my new computer and monitor. Explained all of the new features and moved any applications necessary.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad gentleman was kind and patient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this computer for about 3 weeks now and it is fast, uncomplicated, and reliable. Geek squad came by to help transfer files and he was very knowledgeable and nice.
I would recommend this to a friendRated 5 out of 5 stars
Computer Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two Apple computers and a service plan. Salesman and technician are above and beyond. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
He did his best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy did the best he could with the scheduling team giving him 20 to do a complete install on my computer. He was great polite and very kind.
I would recommend this to a friendRated 5 out of 5 stars
Steven was a great agent I would trust for future
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our agent was very knowledgeable and professional. He answered all my questions thoroughly. He took his time to make sure everything was working correctly.
I would recommend this to a friendRated 5 out of 5 stars
Installation and Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installed All-In-One computer and software. Explained everything to me, even why my existing items would not work. Very patience
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek tech team migrated dsta from old computer to new desk top. Alsi, installed the Micrisoft 365 software.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up the TV and made sure I understood how to operate.
I would recommend this to a friendRated 5 out of 5 stars
Super Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technology man was excellent! Did all that was asked of him.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech sets up new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was knowledgeable, efficient and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, efficient and sensitive-I am a retired and older individual and he explained everything in a very user-friendly manner
I would recommend this to a friendRated 5 out of 5 stars
Setup our Mac M2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dave did an excellent job with computer set-up while training us as well. He was super kind and patient with us. A true pro!
I would recommend this to a friendRated 4 out of 5 stars
Computer set up and file transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine except for the fact that two important files did not get transferred and only one was recreateable. If not for that a 5 star service
I would recommend this to a friendRated 5 out of 5 stars
Samsung tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ptoduct. Major upgrade with excellent speed and touch screen. Sufficient memory to complete all the process i use.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad the best!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guy ! He knows his stuff and was very knowledgeable… very nice person.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Laptop and Printer Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doug did a perfect job doing my laptop setup, connections,downloads, etc. And he explained things and answered all my questions. I was very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Computer is up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was fast and professional. I can use the computer but a bit more help is needed. He did all he was supposed to do quickly and well.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Quick, Professional Backup and Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up technician was personable, professional and efficient. I am happily up and running on my desktop.
I would recommend this to a friendRated 5 out of 5 stars
Computer/Printer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was great. Everything working abd I am very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Chris Was Wonderful!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris set up HP Home All in One Computer & Printer. Chris is a true professional. His diligence to his craft is to be admired!!
I would recommend this to a friend