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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,770 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In house computer service. Austin did outstanding job. Showed great patient and knowledge. Could not have been happier. T. Landolf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what I needed in a short amount of time, also arrived at quoted time of day (almost unheard of here in SWFL).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my computer quickly. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Shaun- fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaun set up my laptop. He was very aware of the Covid guidelines. He explained everything. He was sooo patient with me and my husband. We were so impressed with him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first tech was very nice but she forgot to transfer my old email folders. Second guy was also nice and more technically proficient. He also fixed my router setting so my WIFI setup was simplified. He gets an A

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Visit Well Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent reviewed the security and set up of our new desktop. She answered all our questions and made several recommendations. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wondered if we should try this protection squad out. So glad with our purchases we did. Happy with our service so and would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and answered all our questions. I would highly recommend him to set up anyone’s printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and set up our new laptop in a relatively short time. Included connecting to cell phone and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful in getting most out of products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help in checking out TV not connecting to web. Gave two solutions and the benefits of each. Chose one and it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up my new computer and Microsoft programs plus he recycled my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prasing Brett

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brett was very knowledgeable and did a FANTASTIC job in migrating the info from my old to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support your local business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time Professional Knowledgeable Local business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent set up my computer and made sure it was also connected to my printer. He also answered questions regarding my I pad connection to the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Stewart Mullen did a great job of setting up my new computer. He has been to my house before and always fixes my computer so it is running like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent completed job thoroughly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the new computer and explained operation of programs. He was knowledgeable, courteous, respectful, and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were great. New computer and printer were set up to fast and correctly. Both of the equipment work great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up new laptop and printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and personable. Had everything up and running in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome people. Great job done and all questions answered. Agent Ricky N badge 11100 did a great job and took the time needed to help me feel comfortable using the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and Patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member was setting up a new computer for my 87 year old dad. He was extremely thorough and patient and made certain my dad was comfortable with the changes.

    I would recommend this to a friend