Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New desktop install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time, polite, informative and finished the install of our new desktop quickly. Very happy with Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Comp. Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was fast and clean, explained all my concerns and questions Tyler, I think was his name
I would recommend this to a friendRated 5 out of 5 stars
Administrator of the church
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment was well connected and we are happy to be able to use it from that point on. Great job. Thank you Maria Ruballo
I would recommend this to a friendRated 5 out of 5 stars
THE GEEK SQUAD HAVE ALWAYS BEEN VERY DEPENDABLE .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE PURCHASED A NEW LAPTOP COMPUTER AND THE AGENT HOOKED IT UP TO THE INTERNET AND PROGRAMED IT FOR US.
I would recommend this to a friendRated 5 out of 5 stars
Did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad gentleman did an outstanding job. He came into my home, explained what he was doing. He also gave me helpful tips and answered questions.
I would recommend this to a friendRated 5 out of 5 stars
Granny’s Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best since as a senior person I don’t understand all the in ‘s and out’s of computers. Very friendly and informative.
I would recommend this to a friendRated 5 out of 5 stars
Extremely Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jordon was on time and very efficient. He knew exactly what to do and got it done. He was very respectful young man.
I would recommend this to a friendRated 5 out of 5 stars
Greatest Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't be afraid to get help with electronics OUTSTANDING
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set up. Very professional, efficient and couldn't have asked for better assistance.
I would recommend this to a friendRated 5 out of 5 stars
He did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my laptop and the help I received to set everything up. He did a great job
I would recommend this to a friendRated 5 out of 5 stars
Geek squad as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like writing reviews but the Geek squad in Denton, TX did a good job setting up my daughter’s laptop and watch.
I would recommend this to a friendRated 5 out of 5 stars
New computer Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician did an excellent job. Was quick and efficient. Everything was completed in a timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am 70 years old and computer dumb. Matthew was fantastic and has called me twice to see how I am doing with my new computer. He is my HERO.
I would recommend this to a friendRated 5 out of 5 stars
PC Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer was set up and the service was great. It took very little time to be set up. I am thoroughly enjoying it.
I would recommend this to a friendRated 4 out of 5 stars
Geek squad relieved my concern about new system,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase, set-up and migration of old to new was very trouble free with Geek Squad. I moved from Windows 10 to 11.
I would recommend this to a friendRated 5 out of 5 stars
Computer set up and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent took my new computer from the box and set it up and then installed all of my needed software. A very good experience.
I would recommend this to a friend- Pros mentioned:Data migration
Rated 3 out of 5 stars
Good Initial installation; later not so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that was done was done well. However, I was away for the follow-up call the following day. I called once I was available again and did not receive a return call. I still have questions.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed my new computer painlessly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new desktop computer and migrated the files - very efficient and pleasant to deal with.
I would recommend this to a friendRated 4 out of 5 stars
Change happens!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review./Sometimes I wish people would understand what the customer needs to know about a new system. Especially when it's been over 10 years since the upgrade. Life could be much simpler if they would just go over all thre changes and how to navigate them.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan was through, honest, courteous , had outstanding customer service I give him the best rating possible.
I would recommend this to a friend