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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,770 reviews
  • Rated 5 out of 5 stars

    Geek Squad total tech support was awesome!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time, he understood what we needed and responded professionally. Would call again when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went well in a timely manner. Learned that I needed more components to hook up my printer. Tech made suggestions what I would need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and data migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was competent and courteous. I very much appreciate his patience with me. Thanks, Tyler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh Hines of Geeks squad installed my new compute

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh Hines was very patient and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, professional and completed my data transfer in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy with geek squad tech.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was able to get my printer hooked up to all devices, little disappointed with new apple air book, is much faster than my old one, but there is no hard shut down for device which could pose a problem when traveling with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when scheduled. Were friendly, knowledgable, and answered ally questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad home installation of computer system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked all needed equipment, set up all necessary parts, i.e., CPU unit, keyboard, and monitor. They got the system up and running, asked me some set up preferences, and we were on our way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech set up quickly and efficiently

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and efficient. Called before arriving and was able to do the tasks with explanations of what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Individual was pleasant and wasted no time setting up the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent efficiently moved all my information to my new computer. I was very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and explained what he was doing and also how to operate the computer. I would use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond excellent service! Wonderful tech. Great communicator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer set up was fantastic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was fantastic. Set up my security system on my computer and made sure that it was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent knew exactly what to do, accomplished the set-up and migration, and was able to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam Locher did an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new computer. Much different than the older ones I was using. Learning different things about the computer every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Daniel

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Daniel was terrific! Transferred everything over and was very personable. You should be very proud to have him on your team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed quickly an efficiently my lap

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied really is much faster really like the performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job with set up and explained everything. Can't ask for more than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James was exceptional!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Showed me and explained how to work the computer.

    I would recommend this to a friend