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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,770 reviews
  • Rated 5 out of 5 stars

    Transferred iPad info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred info from my old iPad to my new iPad. He was on time, actually earlier than I expected, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mikes New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was excellent he explained everything He was very patients we me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an excellent experience! The agent worked with syncing my new laptop to the home computer. Professional service all the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle installed our laptop and printer, he was extremely efficient, helpful, knowledgeable,and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He got my data moved from old pc to new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech got my new pc running perfectly. He went above and beyond to get it all moved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer did a great job setting up our new pc. He was finished in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my computer and provided answers to my many general computer questions. They were polite and professional yet friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant, helpful folks who take into account that I am not very good with computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they were done everything worked, they were on top and very courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the service but have discovered that my laptop says no audio device installed so I need to know how to correct that issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service. He explained what he was doing and was very patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. On time, patient, answered all our questions and made sure everything was working well for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gentleman that came out to hook up the computer and printer. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intaller set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time.He was efficient and explained everything to me in a easy to understand way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient, courteous and got my new desktop set up correctly for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent agent who was professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Lenovo laptop. It is lightening fast. I use it daily and it is so versatile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and "DK" did a fine job setting it up and getting my info from my old computer and loading it in the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional ,polite ,knowledgeable,hands down wouldn’t want anybody else

    I would recommend this to a friend