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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,770 reviews
  • Rated 5 out of 5 stars

    New computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep was kind, professional & efficient. Worked to get everything transferred completely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad protocol and training.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took his time to set it up and explain what he was doing and answered every question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Macbook Pro setup and migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable tech. He explained things very well and patiently. Well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience Very helpful, fast set up and solved all issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George was great—patient, knowledgeable, helpful. Knew Macs. New iPad is up and running but I am still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan did a great job i understood everything he was so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was kind, courteous and helpful. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Was very patient in answering all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did what we wanted efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up the system including wireless link to printer. Very pleasant & Knowledgeable agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent resolved all my issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved all my issues with the new Windows 10 installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained how to use our computer .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very efficient in setting up my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new laptop and mafe surebit was working properly, he did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came to me and set up my new laptop,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent moved all my data, saved it to a hard drive and took my old laptop to recycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our desk top computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very satisfied with the installation of our desk top computer. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squarest me up..

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer in order to access my bank. For some reason it still will not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected my tv and spent some time explaining the menu etc. Handled himself very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to install my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. He found a problem in the open box computer which rendered it unusable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEA FOR THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set me up and did a great job. Came on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer and printer insstalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new computer and printer installed. Xuyen was nice and helped to explain different features of the computer to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the wait...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job very professional. Hope I can use him ANYTIME I need help.

    I would recommend this to a friend