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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,770 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, helpful and patient with an unskilled user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer up fast

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as my other review Tech was great! Informed and told us what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch from Windows 10 pc to MacBook laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, listened to every question I had and explained answers in laymen’s terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great peoples that did the work and were nice and they did all that we ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Daren

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daren always professional and punctual And he answers all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer and the service!! The Geek Squad is fantastic...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason made the entire process seamless and easy. Thanks for the help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Data migration concerns

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation seemed to go well. Had our questions answered for the most part. We had some things that concerned us after installation such as a circled X on some folders and an email saying many documents had been deleted -- those documents being a huge file of work and business items that would have been disaster to lose. We carried the PC back into Best Buy Geek Squad for assistance today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PC set up and Data Migration

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, professional, and thorough. I am very pleased with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer, keyboard set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam Locher, Geek Squad did an excellent job setting up my computer , connecting printer, etcl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super service. Geek Guy was fast and efficient. he knew the system well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! ; d ;i;jilkwedqjnlk;dnwqdkjnkjldqwkjn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad set up our computer and was efficient, knowledgeable, professional. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad knows their stuff.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was prompt, courteous, and knew his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and load new computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked hard to make sure everything worked well. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs were excellent, would love to have them again when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Table assembly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who set up my table was professional and courteous and he worked in a fast and quiet manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel were so patient and helpful. Explaining everything in terms I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jordan did a fantastic job on set up and transfer.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Way more computer than I needed, but price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent was knowledgable and efficient and was able to do everything that I needed done

    I would recommend this to a friend