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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,770 reviews
  • Rated 5 out of 5 stars

    Geek squad hooked up new computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my new computer. Excellent job, very fast and efficient. .I'm glad I went to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tricky.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did the best he could. I am able to use it. My old computer was loaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was set up quickly and technician was very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes, yes, and philip did a gorgeous job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the product and the wonderful GEEK support has me smiling as I work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took old computer tower.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Helped by taking old tower, screen and gave me the inside mother board to destroy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new computer and transferred all requested date from the old computer to the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Christian installed our new computer, added software and transferred files from our old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient service. TV set up, ready to go in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable in setting up the PC and laptop. Thank him for the great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job by the Geek Agent who set up. He also was very helpful on showing me how to do things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great in home help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent showed my set of computer and how to navigate many of its functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up new computer!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my new computer and transferred data from old one very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JC took care of all the issues with our new iMac, and new what she was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did professional install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough and patient in setting up our computer and printer sustems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Guy for Best Buy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Montgomery was great and very informative - fantastic employee for Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad did an excellent job, would use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wilson did a great job, as usual. Clear one laptop that I was returning. Set up my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad unlock computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person and they came very quickly to fix my problem even when it was scheduled later in the week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DON

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD A GREAT ASSET AS AGENTS ARE VERY POLITE AND PROFESSIONAL. HP AND INTEL THE BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were able to figure out my virus, right away! And then flashed my new laptop to ensure a clean system.

    I would recommend this to a friend