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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,770 reviews
  • Rated 5 out of 5 stars

    Geek squad set up my new laptop very quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek" was on time for our appt., extremely knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the Geek Squad. My computer set up went well. I recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my new receiver and showed me how use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheers for victor..let him know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    victor set up my pc at an earlier date..as usual he did a bang up job. thanks best buy and geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent/timely service by Geek Squad tech Johnathan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they come out to you. And it’s convenient for myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated the assistance in setting up my new computer. However, would have liked someone who gave suggestions and was a little nicer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    set up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had my computer up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In staller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was terrific and extremely patient and explained what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable, professional, respectful and fixed the issues I was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest young man . very polite and very knowledgeble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and Wi Fi

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Courteous and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent fixed problemwith tv immediately. I would arecommend John to anyone with tv problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agent was excellent. All the work was done quickly with total success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was very helpful and professional. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did what neeced to be done to get my computer and printer running. Ourstanfing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job. Took his time and explained all new things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of computer, monitor, printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb professional set-up. Best I've ever had. Polite, personable, very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David came to set up the computer from old one to new computer.he did excellent job.

    I would recommend this to a friend