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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,770 reviews
  • Rated 5 out of 5 stars

    Installer was knowledgable nd accurate.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complete set up , transferred all data from old computer to new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup experience. Tech rep was excellent, very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husbands new computer. He was satisfied with the help GE was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed MAC mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guenther installed our new Mac mini M2 and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time , got computer up and runn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got new computer running in record time , was friendly and cooperative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT REPRESENTATIVE OF BEST BUY

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THOMAS WAS EXTREMELY KNOWLEDGEABLE, FRIENDLY AND DIDN'T MAKE US FEEL 'TECHNICALLY CHALLENGED."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was performed as I expected it would be. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chris

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if this is from when I took my new laptop into the store, the guy did change a few things I asked about, but had to keep looking at his phone or going to the back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sguad service.srjr

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellant. Tech was very plesant and helpful. As always I'd recomend best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer; good help by the installer; would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member was awesome!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from squad tech. On time, informative, excellent all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great at doing this. He came in a timely manner and it was all covered by total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MARK S

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD SERVICE WAS QUICK AND ACCURATE WOULD RECCOMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reset my computer Installed proper apps that was needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All-in-One Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was done professionally and throughly. I would recommend Geek Squad to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Set Up by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative did a very good job setting up my computer and moving old files to the new machine. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient with us. Didn’t rush us. I do not wish to be verbose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ElaHow47

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man from Geek Squad was very helpful and explained my new Cromebook very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up printers on new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was a great technician, resolved all issues with printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad migrated info to my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent migrated the data from old computer to the new one. Did an excellent job.

    I would recommend this to a friend