Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1811 reviews
(1,811 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad service canceled.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation service for my new computer setup was not performed due to my cancellation. Unexpectedly I had the flu for the past week. I would like to set a new date.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Agents might be Geeks but they know their stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new home all-in-one computer and had it up and running in no time. He showed me some tricks of the trade and gave me tips on how to use some of the programs and features.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my computer. He even had to go back to the store for a connection cable. Explaining everything during installation. Very professional!
I would recommend this to a friend Rated 5 out of 5 stars
My new computer setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were knowledgeable polite and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service..very pleased...new computer works great
I would recommend this to a friendRated 5 out of 5 stars
Peaise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed a new monitor and desktop quickly and efficiently. They also transferred my existing security system and photo shop. It was a pleasure interacting with them.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new computer and set up tabs to reach my programs.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
I talked out laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad arrived on time. The gentleman was wonderful helping set up our lap top.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Teck really knew what he was donning, Thank you for the install.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
We Love new computer !! Thanks !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ALL the way !!!! GREAT !!! Muriel Otto
I would recommend this to a friend Rated 5 out of 5 stars
Mapped drives to network for new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mapped network drives from a new computer to other computers on our in-house network.
I would recommend this to a friendRated 5 out of 5 stars
New Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went great saved some videos I thought were lost
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Geek squad was informative and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a nice job setting up my laptop and our smart TV
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad! Fast, reliable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New Computer? Always buy protection. You never know when things stop working. Its always great to have Geek Squad on my side. ( now Totaltech )
I would recommend this to a friend Rated 5 out of 5 stars
The guy that sold me the unit. GOOD.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelled. Didn't need them. Set up was easy. One of your sales men. Said I would. The one who waited on me good. The other sales men was an idiot.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Is Totally The BEST!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent provided set-up for my new computer as well as my printer. Definitely provided a valuable service to get me up and running!! Awesome Awesome Awesome, Love Geek Squad!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installed my desktop computer for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a very good job with transfer very professional
I would recommend this to a friend Rated 5 out of 5 stars
Easy Peezy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and professional. Set up my computer and transferred files that were from my old computer. Set up my printer to also work with my computer.
I would recommend this to a friendRated 5 out of 5 stars
Installation of new HP computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed my new computer and showed me different aspects. He was very nice.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is the best. Worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my TV and new computer. They are competent, friendly, and thorough. When I had a problem with the installation, they returned and fixed the problem pronto!!!
I would recommend this to a friend
