Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1857 reviews
(1,857 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.knowledgeable, patient, professional, pleasant. overall great experience
I would recommend this to a friend Rated 5 out of 5 stars
Geek Sqaud Tech Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I am a Geek Squad Tech Member because I utilize this service often and it is great. I needed help setting up a new HP Desktop tha I purchased as well as a laptop and the Tech Representative that came to my home was awesome, very knowledgable, courteous and went above and beyond to help me with my Computer needs!! I highly recommend the Geek Squad Tech Member Service it is well worth it! Thank you!!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad employees went above and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my computer in a very timely manner they were very professional and answered any questions
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy camper!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, friendly response. Great repair. Follow up call, return visit. I'm impressed!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
†**************
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative was very knowledgeable and polite. Great experience
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
geek squad installed my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent helped me set up my new computer. he was very knowledgeable .
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Setup information on desktop and laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was extremely helpful, knowledgeable and friendly
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad did a speedy job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job and quick, checked all my tech. prefect
I would recommend this to a friend Rated 5 out of 5 stars
Thank you very much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you very much for your service I will Tell people to use the geek squad
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
computer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent set everything up and stopped to answer all my questions when needed
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Yes, Geek Squad agent set up the new desktop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delmer was SUPER!! He was very knowledgeable and helpful with suggestions. Very professional!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Programmed Microsoft features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great technician. Knowledgeable and helpfully explained my options.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great Work Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my Computer monitor. Everything was installed & tested before they left.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Computer Specialist who set up the computer was superb.
I would recommend this to a friend Rated 5 out of 5 stars
Desktop set-up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great communication and very patient with explaining what I needed to know.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Well done !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer wizard was awesome. She was friendly and very knowledgeable !!
I would recommend this to a friend Rated 4 out of 5 stars
Isarel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was treated professionally by Isarel but my computer had a defect and had to be returned to the store by the installer. I was told I had to buy another computer before it could be replaced, I've never heard this before, and now my bill has two computers charged on my acct
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great! Your technician hooked the Laptop, docking station, printer (which was a brand I had never used before) and answered all my questions about future ad-ons.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quick, efficient and friendly!! Knows how to work with a customer
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Gaming PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was on time. Geek Squad was very pleasant and knowledgeable.
I would recommend this to a friend