Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1811 reviews
(1,811 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful great service they helped out a great deal
I would recommend this to a friendRated 5 out of 5 stars
DJ went above and beyond setting up my laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DJ did an excellent setup & install of my computer & printer today. He's the best tech ever.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent got my new Kindle Fire up and running in no time -- thanks for the great service
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
good support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech did a great job and suggested additional steps to further user professionalism.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
HP Laptop Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job in setting up our new HP Laptop. Met or exceeded our expectations.
I would recommend this to a friend Rated 5 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rec was very helpful and knew what he was doing
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She set up my new HP all-in-one computer and taught me how to operate it. Excellent !!!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A smooth transfer of data and operating system was made by knowledgeable agents.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geed Squad is the greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man who installed my computer did an excellent job. He explained things he was doing as well :)
I would recommend this to a friend Rated 5 out of 5 stars
Great group to work with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fine set up by Sebastian. Answered all my questions and concerns. Felt like I had someone I could rely on
I would recommend this to a friendRated 4 out of 5 stars
Isarel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was treated professionally by Isarel but my computer had a defect and had to be returned to the store by the installer. I was told I had to buy another computer before it could be replaced, I've never heard this before, and now my bill has two computers charged on my acct
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad at it's finest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bennet was awesome, he got all my printers and PC's up and running in a timely, professional and customer oriented manor. Just fantastic, his knowledge of what he was doing and his ability to remember what I said was just spectacular. He was on time, he was considerate, he wore his mask, the best service Ive received in a while. Tyler was friendly, supportive, knowledgeable, helpful and kept us entertained. Again the two of them made my day.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great in-home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very efficient and helpful in setting up my new iMac and printer.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
A quick fix for my new Desk top computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very respectful and knowledgeable! They were also very helpful and nice!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Service were truly excellenr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stanley arrived promptly and efficiently. He expertly set up my new computer, ensuring that all connections were in working order. In addition, he took the time to organize my files, skillfully sold and connected the wireless keyboard, and meticulously untangled any tangled wires. Stanley's services were truly excellent.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad arrived on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my desktop box, loaded needed programs and showed me how to operate it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad set up my computer, printer, router and modem and did an outstanding job.
I would recommend this to a friend Rated 5 out of 5 stars
Toby did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent hooked up my new computer. did a great job. I was very satisfied
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service the tech was great and knew what he was doing
I would recommend this to a friendRated 5 out of 5 stars
PC installation and help with my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent I had was excellent. He went above and beyond. Best Buy need to keep him. Thanks
I would recommend this to a friend
