Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1725 reviews
(1,725 customer reviews)to a friend
Customers are saying
Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad set up my computer, printer, router and modem and did an outstanding job.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad arrived on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my desktop box, loaded needed programs and showed me how to operate it.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad at it's finest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bennet was awesome, he got all my printers and PC's up and running in a timely, professional and customer oriented manor. Just fantastic, his knowledge of what he was doing and his ability to remember what I said was just spectacular. He was on time, he was considerate, he wore his mask, the best service Ive received in a while. Tyler was friendly, supportive, knowledgeable, helpful and kept us entertained. Again the two of them made my day.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was knowledgeable and professional. Highly recommend this service
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.knowledgeable, patient, professional, pleasant. overall great experience
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
geek squad installed my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent helped me set up my new computer. he was very knowledgeable .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad did a speedy job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job and quick, checked all my tech. prefect
I would recommend this to a friend Rated 5 out of 5 stars
Good set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apple laptop was set up and works good. I have been using it with few issues. My first laptop.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad saved the day yet again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed New Laptop and Monitor and made sure all was working with printer.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad Help - Thank You!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new laptop and accomplished everything I wanted done. Very Knowledgeable
I would recommend this to a friend Rated 5 out of 5 stars
The installers did a great job and were efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my new computer and printer in a timely manner
I would recommend this to a friendRated 5 out of 5 stars
Thank you very much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you very much for your service I will Tell people to use the geek squad
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy camper!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, friendly response. Great repair. Follow up call, return visit. I'm impressed!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Programmed Microsoft features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great technician. Knowledgeable and helpfully explained my options.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
computer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent set everything up and stopped to answer all my questions when needed
I would recommend this to a friend Rated 5 out of 5 stars
Geek Sqaud Tech Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I am a Geek Squad Tech Member because I utilize this service often and it is great. I needed help setting up a new HP Desktop tha I purchased as well as a laptop and the Tech Representative that came to my home was awesome, very knowledgable, courteous and went above and beyond to help me with my Computer needs!! I highly recommend the Geek Squad Tech Member Service it is well worth it! Thank you!!
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Consumer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shannon knows his stuff. Great experience using geek squad
I would recommend this to a friend Rated 5 out of 5 stars
Worth setup at home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowlegeable and explained all. Unfortunely when settin up appointment, were not told about transfer would be available. Wish we were advised beforehand.
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was easy and geek squad lady was amazing
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Doug geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doug was polite and knowledgeable and outstanding.
I would recommend this to a friend