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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1857 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,857 reviews
  • Rated 5 out of 5 stars

    Always on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the gentleman set up my new laptop & printer making sure I could scan very important documents. Thank you guys!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    YAY GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad connected my computer and transferred programs and files!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. Quick and easy setup. Everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desktop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew did a very nice job to set up my new computer. I would recommend him to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shannon knows his stuff. Great experience using geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXPERT INSTALATION.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE WAS GREAT. EXPLAINED OPERATIONS OF COMPUTER AND PRINTER IN TERMS I UNDERSTOOD…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service on the part of the guy who came to carry out the installation

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Rosa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough in his setup and explanation of the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I pad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came for set up were wonderful they showed us how everything worked and even answered questions a few more times then normal so we would understand I would recommend this service to anyone over the age of 60 as we did not have all this technology when we were young Thanks Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doug geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug was polite and knowledgeable and outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer knew his stuff and fixed my problem. He was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad desktop service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad (Adrian) assembled my new desktop and screen. He did a first rate job in assembly and downloading. His expertise and patience are admirable. My main problem was dealing with securing the appointment through the "robotic" online system. It took over 12 hours to get that done. That system has low value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very helpful. Explained things so we understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: A Professional Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayne is a most professional member of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was professional, cordial and above all bilingual in Spanish

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Service was excellent in this instance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service by a knowledgable professional. I would like to work with him again

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    All Set to Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job of setting up our computer and printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up our new computer and answered questions professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Desktop Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response and service. The technician was extremely courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person installing my new TV attempted to use the TV mount on my old TV when I had ordered a new mount when I ordered the new TV I had to remind him

    I would recommend this to a friend