Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1823 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,823 reviews
  • Rated 5 out of 5 stars

    Friendly very helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy with your service. They were able to answer all our questions. 2 young men were there with a trainer and they all were very polite. You will have more help with all your calls. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doug geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug was polite and knowledgeable and outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad MacBook setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up laptop and helped my wife with answers to all her questions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Rosa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough in his setup and explanation of the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad desktop service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad (Adrian) assembled my new desktop and screen. He did a first rate job in assembly and downloading. His expertise and patience are admirable. My main problem was dealing with securing the appointment through the "robotic" online system. It took over 12 hours to get that done. That system has low value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our Streaming TV systems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps were professional, knowledgeable, on time and willing to answer all our questions in a way that we could understand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desktop computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew did a very nice job to set up my new computer. I would recommend him to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXPERT INSTALATION.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE WAS GREAT. EXPLAINED OPERATIONS OF COMPUTER AND PRINTER IN TERMS I UNDERSTOOD…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: A Professional Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayne is a most professional member of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    All Set to Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job of setting up our computer and printer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was professional, cordial and above all bilingual in Spanish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a Great Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up our new computer and answered questions professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New computer installed by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech person installed my new desktop computer & monitor efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad connected my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my computer and made sure I understood everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Service was excellent in this instance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service by a knowledgable professional. I would like to work with him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan set up my equipment for Zoom & wireless,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan did an excellent job as always. He is knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy making Geek Squad a life saver for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad wins again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was the only agent present and quickly and smoothly set up my new HP Envy x360 laptop in my network with HP Printer and Cox Internet modem-router. Everything functions flawlessly now. This is a tribute to my quality equipment and the first rate setup service I have received from my Geek Squad technical support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad set up my pc.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timothy S. again did a great job setting up my PC. Very efficient and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    man is good job man setup new computer man teach me how to new hp computer

    I would recommend this to a friend