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Customer reviews

Rating 4.7 out of 5 stars with 1823 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,823 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job of setting up my laptop. Also gave a lit of good tips and advice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another very good job by Greek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing my new PC. I recommend using the Greek Squad for all my Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable about setting up the PC didn’t know how to setup the printer printer. Advised would need other parts. Went to store to talk to Dan did research and figured something out. Dan said this shouldn’t have happened. Something should have been done when was here to install Pc. 2 weeks later came to install the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Davon review on pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bet thing I ever bought for my nephew fast and service

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Install printer did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed what was needed to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Count on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so knowledgeable and efficient; he answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new computer system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed new computer and checked for any issues before leaving. Tech was very knowledgeable and super helpful with any questions I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in great time. The pc is up and running efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lilly was exceptional, did everything fast and answered all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome Customer Service and set up! I was very happy with service provided

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    he is the man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot beat Roger Moore he is the one to have when you need excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up new computer and transfer info from old PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. He was very knowledgeable and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad gabrielle was most helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS Gabrielle set up my laptop and gavgee great instruction.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    In-home computer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & efficient installation. Complete explanation.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    geek Squad set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer, with no problems. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician got me set-up on my computer without a glitch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took eons ntom get into a website

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was honest inb what I needed Computer was slow but could do the job for how I used it Bought a new compiter anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment I could make !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment I could make ! Being a senior, it is hard to be up with everything, not being in the workforce now. Having one on one help, and at the end of the day, it is finished and I can go back to a life ! My Geek squad guy was kind and personable also !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad patient with the elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my computer, and showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Agent Jorge Aranda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home and resolved several issues--highly professional, technically competent and friendly.

    I would recommend this to a friend