Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1857 reviews
(1,857 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Set up new computer and transfer info from old PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. He was very knowledgeable and accommodating.
I would recommend this to a friend Rated 3 out of 5 stars
Not pleased with "set-up";it's only a "plug-in" ..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a full coverage client for a number of years & have just discovered that the coverage & data transfer I need is now NOT practiced. I didn't feel chargig me $149 to set me up with a new laptop which also was a bad buy. By the "setting up" phrase, I found all that all that meant was plugging it in ....I could have had the guy-next-door do that ....In the past 2 years, I've become very disppointed ,,, BB is only grabbing at $$'s & you're obvious about it ... :( TerriArmitage
No, I would not recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
geek Squad set up my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my computer, with no problems. Great service!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician got me set-up on my computer without a glitch!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
In-home computer installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick & efficient installation. Complete explanation.
I would recommend this to a friend Rated 5 out of 5 stars
Best Investment I could make !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best investment I could make ! Being a senior, it is hard to be up with everything, not being in the workforce now. Having one on one help, and at the end of the day, it is finished and I can go back to a life ! My Geek squad guy was kind and personable also !
I would recommend this to a friendRated 5 out of 5 stars
Computer hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job, were very professional and showed up on time.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
GS installed printer, set up new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GS agent set up printer & new laptop. He was terrific, knowledgeable, patient.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Geek Squad patient with the elderly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad set up my computer, and showed me how to use it
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Mr. Paul Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a fine job setting it up and showing me how to use it.
I would recommend this to a friend Rated 5 out of 5 stars
PC installation and help with my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent I had was excellent. He went above and beyond. Best Buy need to keep him. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up our Streaming TV systems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad reps were professional, knowledgeable, on time and willing to answer all our questions in a way that we could understand.
I would recommend this to a friendRated 5 out of 5 stars
Kelly great geek squad tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.kelly was professional & helpful while setting up my computer
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was effecient and friendly and did the job very well
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very pleased with Chris on setting up our computer and questions answered.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Case of the missing data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accomplished all of the intended services and then some.
I would recommend this to a friend Rated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan did a great job getting me set up. I will use Geek squad for future purchases.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer setup was perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the people who just want to plug in and goooo!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was very professional and full of knowledge.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed new computer system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician installed new computer and checked for any issues before leaving. Tech was very knowledgeable and super helpful with any questions I had!
I would recommend this to a friend