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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1857 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,857 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad comes through again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was amazing in how fast he set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my Dell desktop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad saves the day! Installation went really well. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOME SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT JACOB FERGUSON RESOLVED SEVERAL ISSUES ( 5 ) THAT MADE IT MUCH EASIER TO OPERATE MY NEW AMD RYZEN 3 COMPUTER...BOTH HE AND KATE TOOK THE TIME TO COMPLETE MY REQUEST SO NEW TOWER WAS PRETTY MUCH LIKE OLD TOWER IN TERMS OF INPUT FREE SOFTWARE PLUS OTHER ITEMS...VERY THANKFUL AS I CAN NAVIGATE NEW TOWER..JOHN

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ccc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent setup computer with ease and friendly, gave helpful tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician did a very thorough job. I had made a list of items I wanted him to complete, and he did them all. He transferred several software subscriptions from my old laptop to my new one, saving me significant money. He also set up wifi printing, so I don't need to use a USB cable any more. When he finished, everything was set up, and the PC was ready to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done, Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got me going efficiently and with no glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent placed new computer and printer in service .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPad setups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek squad did an outstanding job of setting up our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New desktop and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent setup my new system in no time. Everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installed what I needed very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and friendly. I highly recommend Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my computer for two users and answerd all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new home computer system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employee was on time, professional and knowledgeable. She completed the tasks quickly and all of my new equipment has worked perfectly since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad MacBook setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up laptop and helped my wife with answers to all her questions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installation was excellent and installers were competent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my devices. The agent work was outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time and very polite. He explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took eons ntom get into a website

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was honest inb what I needed Computer was slow but could do the job for how I used it Bought a new compiter anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan set up my equipment for Zoom & wireless,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan did an excellent job as always. He is knowledgeable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job for us. Thank you ,appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how easy it was to get an appointment for the Geek Squad tech to come to my home and check various error messages. My computer is so heavy that taking it in myself would have been difficult. The tech was super nice and very helpful.

    I would recommend this to a friend