Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1823 reviews
(1,823 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed new home computer system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad employee was on time, professional and knowledgeable. She completed the tasks quickly and all of my new equipment has worked perfectly since.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
GS installed printer, set up new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GS agent set up printer & new laptop. He was terrific, knowledgeable, patient.
I would recommend this to a friend Rated 3 out of 5 stars
Geek Squad came to my home to input Webroot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time person came out to finish what was not completed the first time and still didn't complete job I called geek squad online and job was completed by person online.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Mr. Paul Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a fine job setting it up and showing me how to use it.
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service was well informed. The best buy representative did a good job .
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad computer installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents showed up on time, did the installation and connection to two printers, although they did not connect to scanner option on the printers. The 800 # Geek Squad agent did help with that.
I would recommend this to a friendRated 5 out of 5 stars
Kelly great geek squad tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.kelly was professional & helpful while setting up my computer
I would recommend this to a friendRated 5 out of 5 stars
New he was good He had same name as husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roland installed my computer in a short period of time. It’s working perfectly He answered all my questions Very grateful I called them
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was effecient and friendly and did the job very well
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Case of the missing data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accomplished all of the intended services and then some.
I would recommend this to a friend Rated 5 out of 5 stars
Fixing my Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Zach explained everything and made the corrections so I can receive faxes now.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very pleased with Chris on setting up our computer and questions answered.
I would recommend this to a friend Rated 5 out of 5 stars
Computer and printer set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer installation went well. Professional technician.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer setup was perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the people who just want to plug in and goooo!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was very professional and full of knowledge.
I would recommend this to a friend Rated 5 out of 5 stars
Quality work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad set up my computer and printer quickly and removed all bloat ware.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad comes through again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech was amazing in how fast he set it up.
I would recommend this to a friend Rated 5 out of 5 stars
HOME SET UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AGENT JACOB FERGUSON RESOLVED SEVERAL ISSUES ( 5 ) THAT MADE IT MUCH EASIER TO OPERATE MY NEW AMD RYZEN 3 COMPUTER...BOTH HE AND KATE TOOK THE TIME TO COMPLETE MY REQUEST SO NEW TOWER WAS PRETTY MUCH LIKE OLD TOWER IN TERMS OF INPUT FREE SOFTWARE PLUS OTHER ITEMS...VERY THANKFUL AS I CAN NAVIGATE NEW TOWER..JOHN
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my computer and printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job helping to set up my new computer and printer.They were great guys and took the time to answer my questions
I would recommend this to a friendRated 5 out of 5 stars
Install of computer and printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two young men came and did a great job on my computer setup.
I would recommend this to a friend