Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1857 reviews
(1,857 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Computer(desktop)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up my computer and was very knowledgeable and pleasant.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
mac book pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred my data quickly and completely
I would recommend this to a friend Rated 4 out of 5 stars
Geek Squad computer installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents showed up on time, did the installation and connection to two printers, although they did not connect to scanner option on the printers. The 800 # Geek Squad agent did help with that.
I would recommend this to a friendRated 5 out of 5 stars
Double Agent Jorge Aranda
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came to my home and resolved several issues--highly professional, technically competent and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad connected my printer to the computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was on time and very professional and answered all questions.
I would recommend this to a friendRated 5 out of 5 stars
New he was good He had same name as husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roland installed my computer in a short period of time. It’s working perfectly He answered all my questions Very grateful I called them
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
HP all in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very prof., set up was smooth and simple, safety protocols in place
I would recommend this to a friend Rated 4 out of 5 stars
Another very good job by Greek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job installing my new PC. I recommend using the Greek Squad for all my Best Buy purchases.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was in time and a review of the features was helpful
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.your team is unbelievably knowledgeable and willing to help.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Su
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My brother in law hes the 1 who set up this well done
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Matt set up the new vomputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt was awesome!! He’s smart and polite!! He’s the best!!!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Wi Fi hooked up quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and answered all questions and would use again
I would recommend this to a friend Rated 2 out of 5 stars
I love my computer but the tech support not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric Morales was the tech to install the new computer. His performance was fair, yes, he did a fine job on the installation. He was not successful in changing my old computer files to my new computer. Some of my files are encrypted. Not able to access my Gmail emails. I phone your 24-hour tech support, no help there. I personally over tip and gave him a gift to give to his wife. I felt he was in too much of a hurry to address my concerns. I am extremely disappointed. I felt used.
No, I would not recommend this to a friendRated 5 out of 5 stars
Next level customer service team and Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fabulous customer service and help every hiccup and problem they fixed before and after they came out very grateful for the most excellent professional help that I have received. God bless you all for your kindness and help.
I would recommend this to a friendRated 5 out of 5 stars
Work done with speed and care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alexey told me that his expertise was in setting up PCs and not installing monitor mounts and sit/stand desks, but you wouldn't have known it from the work that he did, which was perfect and done with speed and care.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oscar was the best. He gives the Geek Squad a good name!
I would recommend this to a friend Rated 5 out of 5 stars
Set up new laptop and transferee all files.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well prepared and explained everything! Patient!!!
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Thank you Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy set up our desk top Computer and it turned out perfect.
I would recommend this to a friend Rated 5 out of 5 stars
Worth setup at home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowlegeable and explained all. Unfortunely when settin up appointment, were not told about transfer would be available. Wish we were advised beforehand.
I would recommend this to a friend