Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1823 reviews
(1,823 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad’s the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent placed new computer and printer in service .
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent setup computer with ease and friendly, gave helpful tips
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Well done, Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad got me going efficiently and with no glitches.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Set Up Everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your technician did a very thorough job. I had made a list of items I wanted him to complete, and he did them all. He transferred several software subscriptions from my old laptop to my new one, saving me significant money. He also set up wifi printing, so I don't need to use a USB cable any more. When he finished, everything was set up, and the PC was ready to use.
I would recommend this to a friendRated 5 out of 5 stars
Great Home Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved how easy it was to get an appointment for the Geek Squad tech to come to my home and check various error messages. My computer is so heavy that taking it in myself would have been difficult. The tech was super nice and very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Worth setup at home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowlegeable and explained all. Unfortunely when settin up appointment, were not told about transfer would be available. Wish we were advised beforehand.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
IPad setups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again the Geek squad did an outstanding job of setting up our devices.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New desktop and printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent setup my new system in no time. Everything is working great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
installed what I needed very quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very knowledgeable and friendly. I highly recommend Geek Squad.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad set up my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set my computer for two users and answerd all questions.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad setup new desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgable, professional, thorough, helpful, courteous
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 4 out of 5 stars
mac book pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred my data quickly and completely
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad did a fantastic job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Installation was excellent and installers were competent.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected all my devices. The agent work was outstanding.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was on time and very polite. He explained everything.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Job well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job for us. Thank you ,appreciated
I would recommend this to a friend Rated 5 out of 5 stars
Work done with speed and care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alexey told me that his expertise was in setting up PCs and not installing monitor mounts and sit/stand desks, but you wouldn't have known it from the work that he did, which was perfect and done with speed and care.
I would recommend this to a friendRated 5 out of 5 stars
Next level customer service team and Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fabulous customer service and help every hiccup and problem they fixed before and after they came out very grateful for the most excellent professional help that I have received. God bless you all for your kindness and help.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Computer(desktop)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up my computer and was very knowledgeable and pleasant.
I would recommend this to a friend Rated 4 out of 5 stars
Bad Luck laptop!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only had it for one week, when it got hacked and I had to bring it in for repair.
I would recommend this to a friend