Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1857 reviews
(1,857 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good help good geek good helper goog good great appreciation
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad set up my computer and printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job helping to set up my new computer and printer.They were great guys and took the time to answer my questions
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service Totally Came Through
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jared found the problems with my computer right from the get-go. He was friendly and answered all of my questions in terms I understood. When things go wrong with the hardware I need someone who knows what they're doing and that someone is Jared. 5 stars and beyond.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service was well informed. The best buy representative did a good job .
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very helpful in setting up[ my Laptop
I would recommend this to a friend Rated 4 out of 5 stars
Geek squad connected my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my computer and made sure I understood everything
I would recommend this to a friendRated 5 out of 5 stars
Fixing my Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Zach explained everything and made the corrections so I can receive faxes now.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.alex was a great help setting computer up was on time
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad PC set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very prompt, professional & knowledgeable staff member.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Professional Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer was properly installed by an expert installer.
I would recommend this to a friend Rated 5 out of 5 stars
Desktop setup & data transfer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long story - I purchased a new computer. I was told one thing by the salesperson and that turned out to not be true. After several trips to Best Buy and a reschedule from the Geek Squad. All is good now !! All stars now.
I would recommend this to a friendRated 5 out of 5 stars
Quality work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad set up my computer and printer quickly and removed all bloat ware.
I would recommend this to a friendRated 5 out of 5 stars
Great Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon was friendly and knowledgeable in directing and familiarizing my wife with her Chromebook. He quickly and efficiently downloaded all the information from her tablet. He also noted that the '0" key was not working unless you put considerable pressure on the key when striking it.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Agent performed tech set up's as requested
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent performed tech set up as requested. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad got everything done. I was happy with the result.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman was very professional and very knowledgeable.
I would recommend this to a friend Rated 5 out of 5 stars
Great Geek squad home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new laptop and while I was able to do a couple things to start the set up process, I really needed the expert knowledge of the geek squad. JJ was professional, courteous and knowledgeable. He quickly went though all those options for set up that that confused me. He also helped me understand certain Windows 11 questions. Hw was super!
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad installed my computer easily.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was knowledgeable and patient. Explained everything.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad set up my new MacBook air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the very, very, very knowledgeable and best!!!!
I would recommend this to a friend Rated 5 out of 5 stars
Computer and printer set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer installation went well. Professional technician.
I would recommend this to a friend