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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1823 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,823 reviews
  • Rated 5 out of 5 stars

    Geek Squad connected my printer to the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time and very professional and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prof., set up was smooth and simple, safety protocols in place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was in time and a review of the features was helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Su

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother in law hes the 1 who set up this well done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your team is unbelievably knowledgeable and willing to help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Matt set up the new vomputer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was awesome!! He’s smart and polite!! He’s the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was extremely knowledgeable and helped with several issues, He was very professional and helpful. I would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Totally Came Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared found the problems with my computer right from the get-go. He was friendly and answered all of my questions in terms I understood. When things go wrong with the hardware I need someone who knows what they're doing and that someone is Jared. 5 stars and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed New Laptop&Printet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job in setting up my new laptop. He answered all my questions and installation went smoothly. He also connected our new printer to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wi Fi hooked up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and answered all questions and would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new laptop and transferee all files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well prepared and explained everything! Patient!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar was the best. He gives the Geek Squad a good name!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop setup & data transfer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story - I purchased a new computer. I was told one thing by the salesperson and that turned out to not be true. After several trips to Best Buy and a reschedule from the Geek Squad. All is good now !! All stars now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help good geek good helper goog good great appreciation

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Thank you Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set up our desk top Computer and it turned out perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free in-home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable, efficient, and respectful. All questions were addressed until I was satisfied. Very happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Zach were so helpful and kind. VERY professional nad great service!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful in setting up[ my Laptop

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alex was a great help setting computer up was on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad PC set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, professional & knowledgeable staff member.

    I would recommend this to a friend