Customer Ratings & Reviews

The Agent was professional and experience. He explained details. Thank you so much!

The agent was super helpful in installing printer & scanner drives for me for my printer onto my laptop and configuring both to my wifi. In addition he helped resolve a number of other laptop questions I had post set up.

The Geek squad tech easily hooked up my computer and printer to my computer but was unable to hook up with my iPhones she even tried it with her phone . She advised me to return the one I have and get another one.

The Geek Squad was very helpful. I like the new computer. It’s a new brand for me.

The service was successful and affordable. The computer hooked up to the Internet and runs great. The original speakers were incompatible with the computer. Later in the month I bought speakers that work with the computer.

Your man usually repaired my printer, so it connected and printed easily

Staff was very helpful with answering my questions. Timeline for completing task was good.

So great not to have to worry about data transfer from old to new computer. Great to be done by the experts.

new hard drive done in a day. total teck customer for years now. worth it for me

I am very pleased with the efficient and knowledgeable service i received. It is good to know the Geek Squad is theere when I need them and that I can rely on their expertise.

The Geek Squad Agent was very knowledgeable and set up our system the way we wanted it. Agent Lyle discussed our options with us and we agreed on a set up. He went to work on what needed to be done and was very respectful of our space and distancing in this COVID-19 time.

The agent who came over was very professional and helpful to us. He was polite and knew his business. He fixed the problem with our remote very quickly. My wife had problems with her new computer as well both were addressed.

Mr. Joe Martin, of the Geek Squad, knew what he was doing, even when I was asking stupid questions.

Technician was not familiar with hardware that I got from the store and also unfamiliar with the software used and installed by the store. My primary goal with having someone out was to check the setup and help make sure it was integrated correctly with my system at home.

My TV was not mounted; just put on a stand, but it was hooked up. It is just not hooked up the way it was too my old TV before it stopped working. I am hoping to get Best Buy personnel here soon to hook everything up properly.

The guy was great! Knew the product. He was professional in every sense. Answered all product questions. Even worn covers over his shoes. GREAT!

My technician was amazing. Great personality, great knowledge. He got my computer up and running after being out for a year. I am extremely happy.

Excellent! Nice guy helped me a lot. Especially patient with non-tech old(er) lady.

The agent set up the lap top and was and is working great. I am not computer savvy and i can always count on the tech to explain them to me on my level.

So helpful for my husband and I. we are not real computer savvy and these people have saved us many times. We are seniors and computers are not easy for us to use. They have saved us many times.