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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1857 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,857 reviews
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New PC installed. Kevin from Geek Squad did an outstanding job. Arrived on time.Installed quickly.Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was very knowledgeable after assess that my screan was bad he was able to use my tv to set up my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful .and informative. Also very patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup my desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome and explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dell products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DELL new tower and large screen monitor are both great and working well. I really enjoy the great new speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very knowledgeable and polite. They shared a lot of information to assure me that I was in good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so friendly and answered any questions we had, as well, completing everything in a timely matter. He was awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed with all computer features and deleted items not necessary for what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER, He came on time and handled my concerns very well. Explained everything to me and made sure that the knowledge stuck in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Apple i mac computer. Was a fantastic deal .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only 1 problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my computer and turned it on. After he left we noticed it was not two separate systems like the old one. Some data was lost.Could have been Compartmentalized like old Computer .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Professional, curteous, and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was to upgrade my computers to windows 11 but only one was acceptable. Due to low signal it would take too long to upgrade at my house so I took it to Best Buy in Oxford to be done in store. The agent was efficient and professional. He gave quality service and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it would not have been for my geek squad tech, I could not have determined on my own that I bought a faulty PC. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out and had the gaming computer set up and running within a short time. When they left the computer was set up and all software was running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and running again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reece set up my new computer and explained things about windows 11. He was so polite and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a new gaming keyboard. He went through all the color choices of the lights till we found the best one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer and no tower!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes - all work helped me retrieve all my previous information. Very pleased with the service. Thank you. Paul Stutzman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek resolved my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved all the issues with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a terrific job. I would highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nhan set up Logitech Speackers and Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nhan set up my Logitech Speakers and my Scanner. He was very patient showing me how to setup the scanner for emails and PDF documents. Thank you Geek Squad

    I would recommend this to a friend