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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1825 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,825 reviews
  • Rated 5 out of 5 stars

    New computer and no tower!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes - all work helped me retrieve all my previous information. Very pleased with the service. Thank you. Paul Stutzman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a new gaming keyboard. He went through all the color choices of the lights till we found the best one for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional, curteous, and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was to upgrade my computers to windows 11 but only one was acceptable. Due to low signal it would take too long to upgrade at my house so I took it to Best Buy in Oxford to be done in store. The agent was efficient and professional. He gave quality service and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, I was very happy with the assistance in setting up my printer and laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brock was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was setup and Contact lists transferred. Windows installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was incredible and very knowledgeable. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who visited my home was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service representative was very professional, knowledgeable and polite. Gave quality service, quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nhan set up Logitech Speackers and Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nhan set up my Logitech Speakers and my Scanner. He was very patient showing me how to setup the scanner for emails and PDF documents. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad showed me how to use my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had the device I needed in his vehicle, so he got it and I paid him on the spot which saved me a trip to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps us with new Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hooked up our new computer and connected it to our new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very courteous team of two techs installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job! They were very courteous plus knowledgeable of the task they were performing. Will continue to use the Geek Squad for all technical items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best, quick efficient and very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my computer quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was Very courteous and helpful. He was efficient is setting my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rep did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely satisfied with the tech that set me up. Knowledgeable, friendly and easy to interact with. Thanks Austin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the laptop, got it all current. And answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and set me up well xxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Representative showed up on time and fixed my computer problem,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech Answered My Questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my tower desktop computer and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed up on time was very efficient, answered all my questions and help me set up all of my online accounts

    I would recommend this to a friend