Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1857 reviews
(1,857 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Tech Answered My Questions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up my tower desktop computer and answered questions.
I would recommend this to a friendRated 5 out of 5 stars
xxx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and set me up well xxxx
I would recommend this to a friendRated 4 out of 5 stars
WONDERFUL EXPERIENCE WITH GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a wonderful experience with Geek Squad, the technician installed anti-virus program on my laptop. He was very nice and polite and patient with me.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad computer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was well done and the guy was patient. Worth joining Total Tech to get the computer set up.
I would recommend this to a friendRated 5 out of 5 stars
HAPPY CAMPER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Tech support. Arrived on time; wore booties inside; wore a protective mask; knowledgeable; personable; explained new computer setup.
I would recommend this to a friendRated 5 out of 5 stars
Complete PC setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent completed my PC set up, solved a printer issue, answered all my questions, was professional, courteous and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Computer and tablet fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was knowledgeable, quick, pleasant....and fixed everything!
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by the Geek Squad. Very helpful to me.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very personable and efficient technician. Was pleased with the work he performed and believe the result to be excellent.
I would recommend this to a friendRated 5 out of 5 stars
New PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband changed his mind about a new PC, but if when he decides to get one later I'm sure the agent will do a good job setting up.
I would recommend this to a friendRated 5 out of 5 stars
internet installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael set up internet with computer,printer,and organized the hp systems Excellent job really appreciate his expertise very professional !
I would recommend this to a friendRated 5 out of 5 stars
Geek squad computer setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad set my daughter's new computer up, he was very friendly and answered all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Hp printer a d desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doug was very helpful and easy to work with. Very patient considering i know nothing about computers.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad saved the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt was wonderful! He did a great job installing my computer and showed up right on time, as promised.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is the best, they were fast efficient and very friendly
I would recommend this to a friendRated 2 out of 5 stars
Very Good & Very Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad tech, Eric Morales provided me with outstanding support! However, scheduling him was a 3-week-long nightmare. 2 of the other techs that were sent to my home were unqualified to perform my installation. I sent many worthless hours on your chat bot.
No, I would not recommend this to a friendRated 5 out of 5 stars
PCpeaceofmind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved my desk top system from former home. PC is doing everything I expect thanks to the expertise of the Geek Squad tech who served me.
I would recommend this to a friendRated 5 out of 5 stars
Great overall experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad technician was great! She provided excellent customer service!
I would recommend this to a friendRated 5 out of 5 stars
LER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt was extremely gracious and very helpful in setting up my iMac and transferring all important info old pc.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is #1 !!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech was great, i need to have her come back to further explain my computer operations. I enjoy the product completely !
I would recommend this to a friend