Customer reviews
Rating 4.7 out of 5 stars with 1857 reviews
(1,857 customer reviews)to a friend
Customers are saying
Customers are positive about the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the clarity of their explanations. However, some customers have reported issues with the computer itself and compatibility with existing equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad home service a 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up wemt very well. Scott was very patient and knowledgeable. I enjoyed having him help me with my technical issues.
I would recommend this to a friendRated 5 out of 5 stars
Very efficient, friendly, knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad members were right on time, efficient and answered all my questions. I was very happy with the service.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up our computer quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful and knowledgeable. We were amazed that he was able to answer all the questions we had.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad accomplished task quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a very quick and clean task fulfillment.
I would recommend this to a friendRated 5 out of 5 stars
geek squad had my devices synced & running quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent looked at several of my devices serup and synced them.my lap top tablet and phone.
I would recommend this to a friendRated 5 out of 5 stars
Installed Quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my computer quickly. He was knowledgeable, friendly and respectful.
I would recommend this to a friendRated 5 out of 5 stars
geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.connected everything correctly and got everything properly and no complaints yet.
I would recommend this to a friendRated 5 out of 5 stars
Computer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great thing to have someone set up for me. He was so professional and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
New Laptop set up issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems fixed! Technician knowledgeable of issues on new laptop & connections with other electronic devices
I would recommend this to a friendRated 5 out of 5 stars
Great pad/comp hybrid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! With newer MS apps/tools, my light weight go-to!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad efficient setup of IMac.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the latest MacOS Ventura and installed my Office package on my new 27” IMac.
I would recommend this to a friendRated 5 out of 5 stars
Mixed results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, servicel has been good - first at home and then in store. I will need more help.
I would recommend this to a friendRated 5 out of 5 stars
I Pad sit up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real "pro" sit everything up that we needed and answered all our questions. Good Job!
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable , explained operation of device very clearly and to our satisfaction.
I would recommend this to a friendRated 5 out of 5 stars
Disconnect and Install a new HP desktop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expert Geek Squad technicians are the best! Especially when I get in home service.
I would recommend this to a friendRated 1 out of 5 stars
GEEK SQUAD AGENT NEVER SHOWED UP 12/27/25!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD AGENT DID NOT SHOW UP AS AS SCHEDULED 12/27/25 TO FIX MY HP LASER JET P1606 PRINTER!! NO PHONE CALL FROM THE "AGENT" INFORMING ME HE/SHE COULD NOT MAKE THEIR SCHEDULED HOME VISIT!!! STILL A WEEK LATER NO ONE FROM GEEK SQUAD/BEST BUY HAS CONTACTED ME TO APOLOGIZE FOR THIS!!! I NOW HAVE TO GO TO BEST BUY BELLEVUE TO SPEAK TO STORE MANAGER IN PERSON RE THIS VERY POOR CUSTOMER SERVICE BY GEEK SQUAD!!!!! THIS IS THE FIRST TIME IN DECADES AS A LONG TIME BEST BUY/GEEK SQUAD CUSTOMER I HAVE BEEN SO SHABBILY TREATED AS A CUSTOMER!!!!
I would recommend this to a friendRated 5 out of 5 stars
Very efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assembled my computer, installed Microsoft 365, and linked my computer to my printer-scanner
I would recommend this to a friendRated 5 out of 5 stars
Set up new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Efficient, thorough work! Organized extraneous items.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed new PC and monitor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John did a great job in hooking up my new PC and monitor and showing me how to use new features.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A new printer was installed and it works very well
I would recommend this to a friend
