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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1826 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,826 reviews
  • Rated 5 out of 5 stars

    Agent Dawson installed my software

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Dawson was great, very professional and knowledgeable. I will definitely use him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite - beneficial - could not have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my printer, computer, Eero a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional work! Thank you Ryan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my Hp computer and Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me set up my new HP computer and Laser Printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad left the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring old computer back to store as it was left behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer/printer set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy and professional, I would use again!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't do it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andres was very professional and did a great job. But I was very disappointed when my Geek Squad options were explained. My email contacts were not transferred and I now have to take my old hard drive to the store to get this done. What is the point of Geek Squad. Andres did work hard to get all the pictures from two different email accounts on one account and he tried to get as much done as possible in his allotted time. I wish I could return this computer and start over. I would use my regular tech person to help me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expert, professional Agent!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony is expert, professional, and consistently pleasant and helpful. He is a credit to Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt has helped with my new Apple laptop, and new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew, Matt is so informative and helpful. I have requested to see him at your Lonetree store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are the best!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again ....the excellent of Best Buy geek squad is never ending...fantastic install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You make up the title

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new system was set up very quickly. It would have taken me DAYS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup new work all-in-one pc.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Geek squad is the best money spent, to get complete coverage on new PC install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very patient and did an excellent job setting up my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in home PC setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service saved us a lot of time and aggravation. service tech was on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LongliveGeekSquad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up.my new computer and connected it to my new.printer and also set up.my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Agent was courteous. Would recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    monitor and laptop hook up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech rep set up my new monitor and helped set up a laptop and additional monitor for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and very nice. Would highly recommend her....Linda was her name

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep was very helpful and left me with a new, working computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up new computer and provided a tutorial on Microsoft 11.

    I would recommend this to a friend