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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1826 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,826 reviews
  • Rated 5 out of 5 stars

    Toby is rad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby set up our printer and connected our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad made a very happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reinstalled TV & components. They were very patient and thorough in their explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always have the pleasure of working with Alex who is very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JOB WELL DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD WORK HE DID ALL THE IMPORTANT SETTING IN MY LABTOP AND DISCONECT MY OLD DESKTOP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard employee, Sara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER SERVICE WAS OUTSTANDING. SARA WAS GREAT. KEEP UP THE GOOD SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was very knowledgeable and friendly. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad arrived on time and fine set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up new pc just the way we wanted. looks like no problems going from windows 8 to windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance and information about my set up. Helped out with my ring camera too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    custom installed to my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny....can't live without AAA or my Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is great,the tec was nice and explainec things well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad employees properly set-UP my

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set-UP my computer and properly connected the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected tv in guest bedroom. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a good install of replacement PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did in-home install for a desktop computer. The wait time from the purchase to home setup was a bit too long, but the actual new PC setup was all fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped with my pc issues including printer and connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer instulation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent connected our computers and he connected them to our printers and phone, but did not connect our backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY COMPETENT TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tec very competent and did his job very well. Pleased with his workc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who set the computer up was courteous and efficient. Arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, answered all our questions. Gave us god information.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not much help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they just didn't know how to fix the issues i was having. i wasted money twice now trying to get help from geek squad. i had one good tech come out. but I've called three times and got two that had no clue what to do, and left without anything being fixes

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set up Surface Comp and Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Tech could have spent a little more time to explain the new computer and printer basics. Overall, could not be more satisfied.

    I would recommend this to a friend